3 Reasons Why Outsourcing Chat Can Increase Your Customer Satisfaction
GlowTouch
AUGUST 26, 2020
The question is, what’s the best way to keep your average wait time down to reasonable levels? If you try to scale your in-house team to provide prompt support, then you’re looking at a huge investment. They can grow the team to keep up with increasing demand and keep wait times within your pre-defined parameters.
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