The Framework You Need to Survive in Retail
Beyond Philosophy
FEBRUARY 19, 2019
Her new book, The Shopping Revolution: How successful retailers win customers in an era of endless disruption , details her experience as Director of the Patty and Jay H. Baker Retailing Center from 2011 to 2017, where she witnessed retail chaos firsthand. They said a good merchant. Not only that, she wrote a book about it.
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