CSM Magazine

JANUARY 24, 2023

In this article, Palak Dalal Bhatia, CEO and Founder of IrisAgent, explains how AI-powered automated tagging can provide a reliable source of customer feedback for Product Managers. Product Managers are primarily responsible for identifying customer needs and the larger business objectives that their product or feature will fulfill.

Management 52

Management Roadmap Feedback Customer Centricity 52

AWS Machine Learning

APRIL 16, 2024

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. Managing your Amazon Lex bots using AWS CloudFormation allows you to create templates defining the bot and all the AWS resources it depends on.

Management 84

Management Hotels Resources Policies 84

Centercode

OCTOBER 14, 2020

A day-long usability test or a one-off beta can’t keep up with the consistency that comes from sustained use in the hands (and home offices) of your customers. Centercode allows you to automatically tag security-related issues and other feedback that testers report.

Connections 98

Connections Wireless eBook Customers 98

SurveySensum

JANUARY 24, 2024

One of our long-time SaaS clients, Alice, launched her business a few years ago, and her project management tool skyrocketed as it solved a few drawbacks of existing tools in the market. How to Manage Multiple Feature Requests? How to Manage Multiple Feature Requests? Where you can visualize, manage, and update the requests.

Roadmap 52

Roadmap Feedback Customers Survey 52

Gainsight

JANUARY 17, 2020

6 Customer Feedback Processes from Product Management Experts. From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. Product Manager | Blend. This includes the three methods above: customer support tickets, account manager updates, and executive conversations.

Feedback 117

Feedback Roadmap ROI Case Study 117

Storyminers

JULY 29, 2016

Managing Director, Brand Dignity. Look for people already talking about you via hashtags and geolocation tagging and thank them for mentioning you. Outreach Manager, Recruiterbox. Digital Marketing Manager, GoGo Charters. Managing Partner, Fit Small Business. Want to read more from Len? Maciej Fita. Erin Engstrom.

B2C 124

B2C Customer Retention Strategy Brands 124

ProProfs Chat

DECEMBER 17, 2021

Modern marketers and customer success managers leverage in-app feedback tools as they eliminate the need for the users to leave the app for providing valuable feedback. . Also, you can notify your customers when their requests are in progress, in beta version, or have been already launched. Customer Acquisition. Product Roadmap .

Tools 52

Tools Feedback Roadmap Survey 52