CSM Magazine

AUGUST 19, 2019

Week in, week out it seems we read about another retailer that has bitten the dust. High streets are becoming emptier – with 10% of shops empty, and even major stores like Debenhams, Marks and Spencer and House of Fraser closing locations, can UK high streets survive? Let’s take our cue from Amazon.

Retail 40

Retail Ecommerce Fashion Omni-Channel 40

ijgolding

MARCH 7, 2016

I am still regularly asked if this ‘Customer Experience thing’ is really a ‘thing’ at all. Just today, three prominent stories have hit the business pages in the UK. All three highlight what can happen if ‘the customer’ is not core to the strategy of a business. They lost around 200,000 UK customers in 2015.

Case Study 120

Case Study Financial Retail Social Media 120

Storyminers

JULY 6, 2020

A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Adam Toporek. Adrian Swinscoe.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Adam Toporek. Adrian Swinscoe.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

ViiBE Blog

AUGUST 17, 2021

Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. ViiBE Blog. What is the purpose of customer experience management? Customer experience. Natalia Barszcz. August 17, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp. Share on email. Share this article.

Customer Experience Management 52

Customer Experience Management CEM Customer Experience Management 52

Helen Dewdney

NOVEMBER 4, 2019

BBC News online reports All Mothercare UK stores to close: “Troubled baby goods retailer Mothercare has called in administrators, putting 2,500 UK jobs at risk. Mothercare: What’s gone wrong at the struggling retailer? There will be a phased closure of all of its 79 UK stores, administrators from PwC said. So what happened?

Fashion 55

Fashion Retail Consumers Report 55

Oracle

JULY 20, 2020

Keep track of everything that you sell, especially if you have a high-volume quota. Just like the variety of flavors to choose from at an ice cream shop, sales jobs are widely diverse. Exceptional salespeople focus on being good people.” ” Looking to get started with a career in sales but not sure where to begin? .”

Sales 82

Sales Tips Trends Sports 82