Thematic

NOVEMBER 22, 2023

Over the months, we've iterated to get the quality up and add them in different parts of the product. It does not require an intimate knowledge of the product, actives, or even Thematic to grab a quick insight.” Stay tuned for more updates very soon! Unlike other LLM solutions. And they are easy to share!

Self Service 62

Self Service Analysis Roadmap Feedback 62

kommunicate

NOVEMBER 17, 2023

Last Updated on November 17, 2023 Here are our major updates from the month of November: Improvements Updated 360dialog billing details We have updated to open the “Classic“ Tab of Kompose Bot builder by Default (Earlier it was flow designer).

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kommunicate

FEBRUARY 9, 2023

Last Updated on February 9, 2023 New year, and new beginnings. We added some exciting features to our product in the month of January, and here is a quick update. The post Here’s What’s New From February 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog.

Customers 98

Customers 98

kommunicate

DECEMBER 16, 2023

Last Updated on December 16, 2023 Here are our major updates from the month of December: 1. The post Here’s Whats New From December 2023 || Kommunicate Product Updates appeared first on Kommunicate Blog. You can now train the Bot as per the document/website language by [.]

Chatbots 52

Chatbots Training 52

kommunicate

JANUARY 15, 2024

Last Updated on January 15, 2024 Here are our major updates for the month of January 2024: Features We have fixed the bugs related to Sunshine Integration and Rich Messages support in it. The post Here’s What’s New From January 2024 || Kommunicate Product Updates appeared first on Kommunicate Blog.

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Training Customers 52

kommunicate

FEBRUARY 3, 2022

Last Updated on February 3, 2022 It’s a new year and we’re starting it off strong with some great new features and updates to your favorite chatbot – Kommunicate. The post Here’s What’s New from January 2022| Kommunicate Product Updates appeared first on Kommunicate Blog.

Chatbots 98

Chatbots 98

Thematic

NOVEMBER 28, 2022

I have an issue with updating my credit card details.” You may be a product manager on the lookout for any issues with a recently released feature. Themes have different levels of importance depending on how they are mentioned in feedback. A person might say “I’m a user on the premium plan.

Feedback 62

Feedback Roadmap Contact Center Analysis 62

kommunicate

DECEMBER 8, 2021

The post Here’s What’s New from November 2021| Kommunicate Product Updates appeared first on Kommunicate Blog. Just head over to Settings > Conversation > Chat Transcript and setup your email Chat Widget Similar to the hide-post CTA setting, [.].

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Tools Customers 98

Thematic

APRIL 20, 2022

We’re excited to share our latest product update, Workflows! Perhaps you’ve released a new product feature, and you’re keen to jump on any comments relating to the launch, especially potential bugs, or to confirm which aspects are working well. changes in your feedback data.

Comparison 62

Comparison Feedback Connections Data 62

kommunicate

JULY 5, 2021

Also updated the existing ones to improve your overall experience with Kommunicate. The post Here’s What’s New from June 2021|Kommunicate Product Updates appeared first on Kommunicate Blog. In the month of June, we have added features in the Dashboard and Kompose Bot Builder. Click on Manage tags in User [.].

Management 93

Management 93

BirdEye

JANUARY 5, 2022

Google just rolled out its Google product reviews 2.0 update on December 1st, the last time product reviews were revamped was in April 2021. Table of contents What are product reviews? How do I get more product reviews? Do product reviews help SEO? How many reviews should a product have?

Ecommerce 98

Ecommerce Guidelines System Feedback 98

kommunicate

AUGUST 3, 2021

The post Here’s What’s New from July 2021| Kommunicate Product Updates appeared first on Kommunicate Blog. KOMPOSE BOT BUILDER Drag & Change order We’ve added an ability to drag and change the order of the chatbot replies in an intent. Go to Dashboard >> Bot Integration >> Select the bot >> Configure bot’s [.].

Chatbots 98

Chatbots Tools Customers 98

Thematic

MARCH 20, 2023

" Example: How to use Theme Summary effectively Imagine your product is a social media app. As one of our customers says: "Can I just say that I am loving the summary. Working extremely well and giving me great insights so far! Saved so much time on my report." You want to know what to focus on next. Filter by impact.

Social Media 62

Social Media Feedback Trends Report 62

Thematic

MAY 24, 2023

Alongside our generative AI feature Theme Summarizer , our product team have been busy adding updates and improving existing functionality, so you have greater control over your data. Almost halfway through the year and it's been an absolute whirlwind here at Thematic.

Analysis 62

Analysis Feedback Customer Service Representative Examples 62

Feedbackly

MARCH 31, 2021

We are excited to announce that we have again done a bunch of new product updates. All with the aim to improve your experience.

Feedback 98

Feedback Software 98

kommunicate

MAY 6, 2021

Also updated the existing ones to improve your overall experience with Kommunicate. The post Here’s What’s New from April 2021|Kommunicate Product Updates appeared first on Kommunicate Blog. In the month of April, we have added some cool features in the Dashboard and Kompose Bot Builder. Settings >> [.].

Customers 98

Customers 98

Thematic

JUNE 6, 2023

Hot on the heels of Feedback Summarization is Chart Exports - taking your ability to quickly share visualizations to the next level. We've heard from customers that they want to be able to share the impactful visuals in Thematic more widely.

Comparison 62

Comparison Analysis Feedback Groups 62

Thematic

JUNE 5, 2023

We've had a lot of great feedback on this feature, and our product team have worked around the clock to expand it across the platform - creating Feedback Summarizer. Users want an easy way to summarize their data across the board, to instantly understand how and why their score has changed, or what customers are requesting the most.

Feedback 62

Feedback Comparison Analysis Tools 62

kommunicate

SEPTEMBER 8, 2022

Last Updated on September 8, 2022 The month of August saw us adding a few exciting new features to our product, and we can’t wait to tell you more about it. Here is a quick update on what we achieved last month. Update MTU in billing : Now users can add more MTU during [.].

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Totango

APRIL 26, 2021

SCIM User API Improvements: Support API capabilities to update team members in Groups / Teams. . For additional details, please review the ‍ product release notes. The post Totango Product Update – Welcome to Kyoto! You can also enable a walkthrough script with a script UR L. . ‍ Register now.

NPS 62

NPS Customer Retention Customer Success System 62

Vanilla Forums

APRIL 22, 2022

Spring is in the air, which means it’s time for another Vanilla Product Update! We’ve announced a lot of big enhancements, but in case you missed it, here’s what’s new.

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Thematic

MARCH 3, 2022

We're excited to share our recent updates that are now live for you to explore! Our labels update helps you to get more value from your feedback data, while summarization makes it easier and faster to get insight into how to address an issue. Constantly updated Summarization is always performed live.

Airlines 62

Airlines Feedback Groups Analysis 62

AWS Machine Learning

DECEMBER 1, 2022

Amazon SageMaker now allows you to compare the performance of a new version of a model serving stack with the currently deployed version prior to a full production rollout using a deployment safety practice known as shadow testing. Only the responses of the production variant are returned to the calling application.

Comparison 79

Comparison e-support Metrics Self Service 79

kommunicate

JULY 8, 2022

Last Updated on July 8, 2022 The month of June saw the tech team work harder than ever on an integration that we have all been keenly waiting for – the WhatsApp Cloud API. The post Here’s What’s New from June 2022 | Kommunicate Product updates appeared first on Kommunicate Blog.

Chatbots 52

Chatbots 52

Totango

NOVEMBER 20, 2020

I know I am thankful to be a part of a fantastic Totango Product and Engineering team that works hard to ensure you have a robust platform to drive successful outcomes for your customers. With that being said, here are some updates from this latest release. . I can’t say it enough. Thank you for being our valued customer.

Trends 63

Trends Feedback Customer Success Examples 63

Thematic

AUGUST 24, 2022

Our product team is always looking for ways to make it easier for you to get the insights you need. Their latest invention: the key takeaways widget. If you need to rapidly understand what’s happening in your data, or want to know which themes need attention, then key takeaways will be a lifesaver.

Feedback 71

Feedback Data How To 71

SurveyGizmo

DECEMBER 16, 2022

By Vanessa Bagnato, Director of Product Marketing, Alchemer. In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Management for Project Folders.

Management 52

Management Report Tips Sales 52

kommunicate

MAY 5, 2022

Last Updated on May 6, 2022 The month of April was pretty exciting for us here at Kommunicate, as we rolled out a slew of new, exciting features. The post Here’s What’s New from April 2022| Kommunicate Product Updates appeared first on Kommunicate Blog. Users who had a hard time explaining [.].

Video 52

Video 52

kommunicate

MAY 5, 2022

Last Updated on May 5, 2022 The month of April was pretty exciting for us here at Kommunicate, as we rolled out a slew of new, exciting features. The post Here’s What’s New from May 2022| Kommunicate Product Updates appeared first on Kommunicate Blog. Users who had a hard time explaining [.].

Video 52

Video 52

kommunicate

JANUARY 6, 2022

Last Updated on January 6, 2022 Wish this New Year brings a lot of joy, happiness, good health, and success. Our last product update for 2021. Also updated the existing features to improve [.]. The post Here’s What’s New from December 2021| Kommunicate Product Updates appeared first on Kommunicate Blog.

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Thematic

NOVEMBER 17, 2022

Until now, editing your themes has been handled by the manage themes tool. This is still the best way to make large-scale changes to your themes when setting up a new dataset. But with the Quick Edit feature, you can edit your themes on the fly as you’re viewing data. This means you can make changes much more quickly and easily.

Exercises 62

Exercises Feedback Data Tools 62

Totango

DECEMBER 1, 2020

For additional details please visit the release notes or for any further product feedback, you can use the Totango community. The post Totango Product Update -Staying warm in Fiji appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. Till next time, stay safe.

Touchpoint 67

Touchpoint Report Analytics System 67

inSided

MARCH 2, 2021

Our Product team has been hard at work to deliver a better customer experience when it comes to managing product feedback and closing the loop. That’s why today, we’re excited to announce our revamped Ideation Module and our brand new Product Updates Module. Let’s take a closer look at what you can expect from each.

Feedback 52

Feedback Brands Management Customer Experience 52

kommunicate

AUGUST 4, 2022

Last Updated on August 4, 2022 The month of July saw us adding a few exciting new features to our product, and we can’t wait to tell you more about it. Here is a quick update on what we achieved last month. The post Here’s what’s New From July 2022 || Kommunicate Product Updates appeared first on Kommunicate Blog.

Chatbots 52

Chatbots Customers 52

Thematic

MAY 23, 2022

Hook up the Slack channel you use for product feedback and find out how themes are changing, dig into contextual details, and use intuitive reporting tools to see volume, impact and more. You can filter out general chat and quickly identify arising themes, as well as track the related sentiment.

Analysis 71

Analysis Feedback Connections Report 71

Totango

FEBRUARY 1, 2021

For additional details please visit the release notes or for any further product feedback, you can use the Totango community. The post Product Update – Welcome to Auckland, New Zealand appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth.

Touchpoint 62

Touchpoint Feedback Trends Engagement 62

SAP Customer Experience

NOVEMBER 3, 2021

Updates Filtering Personalized Products by Category – Now Available for Intelligent Selling Services and Context-Driven Services With the category filtering feature, which is now available also for Personalized Products, you can narrow down the recommended personalized products to the consumer’s current page category.

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Customer Experience Customers 60