NetBase

SEPTEMBER 3, 2020

telehealth market is predicted to top 80% year over year growth in 2020 due to the pandemic. Digital behavioral health startups have attracted $588M in funding so far this year; up from $539M for the whole of 2019. And here are some stats that no one saw coming last year: So far this year, 26 major U.S. 2020 Predictions Were a Bit Off.

Trends 105

Trends Fashion Travel Hospitality 105

Think Customers

OCTOBER 12, 2020

The term “digital transformation” is meant to represent faster, more convenient, and more cost-effective ways that companies conduct end-to-end business through digital means. Mention digital transformation to a CFO, and you would likely get push-back about big expenses and little ROI. Then the pandemic happened. Omnichannel.

ROI 52

ROI Healthcare Insurance Contact Center 52

Hero Digital

APRIL 8, 2020

It turned out to be the best car leasing experience I have ever had, and one I will repeat. Why would anyone go back to buying a car “the old way” when they could have this type of experience all the time? Digital experiences. In weeks, founder Jack Ma’s team completed Taobao, their B2C marketplace. About habits.

Banking 104

Banking B2C Healthcare Financial 104

West Monroe

JUNE 30, 2021

Omnichannel patient experience. COVID-19 necessitated a widespread shift to virtual care, prompting consolidation of digital health platforms. Numerous providers are now licensing telehealth software to enable these virtual visits. Quality or value-centric reimbursement models. Lower-cost care settings. Geographic expansion.

Healthcare 52

Healthcare Hospitality Insurance Trends 52

Qualtrics

JULY 16, 2021

From remote meetings to streaming workouts, virtual experiences mean more people can be included and involved. Here are eight experiences we’ve seen improve since the start of the pandemic. Read more: Designing the future of work: 3 steps to improve the digital workspace experience. Experiences will keep evolving .

Video 26

Video Healthcare Meeting Conference 26

Qualtrics

JUNE 23, 2020

As companies across industries face unique challenges from the pandemic, there’s a common theme in their response: embrace digital. In this rapidly changing environment, just about every organization and industry has needed to ramp up its digital capabilities. This intense shift to digital is not just a temporary phenomenon.

Multi-Channel 26

Multi-Channel Abandon Rate Apparel Retail 26