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Top 8 types of messages to connect with customers 

BirdEye

Staying in touch with customers helps businesses strengthen their relationships and build a stronger customer base. There are multiple avenues for businesses to reach out to their customers and make sure they notice every word. Email We check our emails every day for personal and business communications.

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Introducing AppHub: Inbenta’s New Integrations Portal

Inbenta

An evolution to our former integrations portal, AppHub becomes a one-stop portal marketplace where prospects and customers can see, but also try, and install integrations to bring their conversational AI and customer interaction projects to a whole new level. The first out-of-the-box apps have already been made available to customers.

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The ultimate guide to Facebook Shops in 2023

BirdEye

Facebook Shops helps small businesses interact with their target audience and convert them faster. The Shop feature from Meta for Facebook and Instagram has seen a considerable welcome from most businesses due to its effectiveness in social shopping strategies. It is becoming one of the must-haves for retail businesses.

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How to Deliver Individual Experiences on a Global Scale: Tips from a Borderless Brand

Oracle

It lets homeowners securely rent their houses on Airbnb and HomeAway, and enables global marketplaces like Amazon and Wish.com to send funds worldwide. The company’s business department enlists its customer care group to listen to the unique needs of its customers and learn their ways of doing business.

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12 Best Intercom Alternatives & Competitors Heading Into 2024

Kustomer

It doesn’t mean Intercom is a bad solution, in fact we think it’s an adequate software with plenty of upside — but there may be other tools on the market that better align with your business requirements. As a result, the final price you have to pay is unpredictable and can increase rapidly as a business starts to grow.

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Six Ways Chatbots Can Enhance Retail Brand Communications

CSM Magazine

The retail marketplace is only getting more competitive. First introduced on a large scale in 2016, advances in machine learning (ML) and artificial intelligence (AI), combined with the growing popularity of messaging apps, are helping to change both brands’ and the public’s opinion of chatbots.

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Brand Move Roundup

C Space

WhatsApp has launched a collaboration with Singapore’s minister of health that allows people to get updates on coronavirus via text. The partnership started last month, and a WhatsApp spokesperson said hundreds of thousands of people in Singapore have so far signed up for the service. Tackling Fake Claims.

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