5 Signs You May Not Be As Customer-Centric As You Think You Are
PeopleMetrics
JUNE 30, 2014
Managers can quote month-to-date sales statistics but give you a blank stare when you ask about customer retention and loyalty stats. If you’d like to discover how customer-centric you are, take the Cx IQ Assessment in order to gauge your own perception of your company’s customer-centricity.
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