Examples Related Topics 
InMoment XI
MAY 31, 2022
Example of a segmented journey map. If your company advertises via billboard, for example, that can be hard to track, even if you survey customers. Customer Journey Mapping Examples for SaaS, eCommerce, and Brick-and-Mortar Stores. Here are some more examples by industry. SaaS example by InMoment. So start there.
InMoment XI
DECEMBER 22, 2022
This article is designed to give you InMoment’s take on what voice of customer examples look like. Here’s a voice of customer example in action: maybe you can see customers are purchasing lots of one specific product, but the repeat purchases are extremely low. Listening to the Voice of Customer Examples.
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InMoment XI
MARCH 25, 2024
Organizations should take a closer look at predictive analytics examples to discover the myriad of ways that data and artificial intelligence (AI) can power more personalized customer experiences and enhance brand loyalty and customer retention. A classic example comes from Amazon.
InMoment XI
MARCH 26, 2024
How to Ask for a Review: Best Practices and Examples Your customers are often just a few clicks away from writing a great review of your business. Here’s an example of how to ask clients for reviews via email: Always remember to keep your message short and simple. Got a Minute to Share Your Experience with Us? Help Us Improve.
Advertiser: ZoomInfo
You’ll get a deep dive on: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention This guide is designed to help today’s B2B sales leaders ramp up their effectiveness in any economic environment.
Comm100
DECEMBER 7, 2022
In the best chatbot examples, organizations save costs, improve service availability, boost efficiency, and more. With so many ways for chatbots to improve customer service, in this blog we’ll look at four of the most effective chatbot examples across multiple industries.
Comm100
SEPTEMBER 26, 2023
In this blog we will explore some advanced and effective personalized service examples that defy the ordinary and are setting new standards in customer service and engagement. If you are looking for one personalized customer service example to supercharge your team, live chat is the best first step.
Advertiser: ZoomInfo
Dig into our data-backed guide to learn: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention
Speaker: Chris Paxton McMillin, President of D3 Training Solutions
For example, even a simple phrase like “got milk?” To avoid awkward (and sometimes disastrous) learning content, instructional designers must use authentic translation in the right context to ensure optimal results. translates to “are you lactating?” Can you imagine what a straight translation might do to your course? and over 6.7
Speaker: Bryan Horn, Founder, CS Solutions
Examples of both HORRIBLE and FANTASTIC customer interactions. Specifically, Bryan will discuss: Why a culture of accountability is key: everyone in your organization is responsible for providing a great customer experience, not just the front line employees. The humanity of customer experience.
Advertiser: ZoomInfo
In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data.
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This ebook by Influitive is a compilation of some of the best examples of programs and campaigns designed to drive customer retention and advocacy, with examples from some of the world’s largest and most innovative SaaS vendors—including Cisco, Ceridian, Dell EMC, MongoDB, SAS, and more.
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In this guide, we dissect the buzzword, show you real-world examples of truly customer-centric brands, and give you tactics that you can leverage to lead customer-centricity at your organization. What does it really mean to be customer-centric?
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Discover best practices, how to formulate a great survey, and the most insightful customer experience survey questions to ask, all with examples! Knowing what your customers love – or don’t love – will give you the direction you need.
Speaker: Brian Morin, CMO & Helena Chen, Director of Product Marketing at SmartAction
Real-world examples of speech-to-text getting it wrong but NLU making it right. Join our most densely packed informational webinar where we discuss the secret sauce behind great speech technology in the contact center –> how NLU augments speech recognition for the highest accuracy possible since speech is never 100% right.
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