Quadient

JULY 21, 2022

De klanten van vandaag zijn slim en veeleisender dan ooit tevoren. Hun reis met u moet naadloos zijn en afgestemd op hun voorkeuren op elk contactpunt. Wat is het verschil tussen CRM- en CXM-software? Dus, hoe bent u klaar voor de race en positioneert u zich om te winnen? De laagste prijs verdient geen loyaliteit meer.

Customer Experience Management 52

Customer Experience Management Software Management Customer Experience 52

Totango

OCTOBER 2, 2017

This new feature en hances Totango’s already robust solution with even greater flexibility to map customer success technology to an enterprise’s existing structure of account r elationships, multi-product portfolios, and now their internal team organization.

Customer Success 87

Customer Success Leadership Metrics Customers 87

GetFeedback

OCTOBER 14, 2019

The phrase Customer Experience (CX) didn’t become en vogue until 2008 when it surpassed Customer Satisfaction as the primary customer-focused keyword. . If something sounds attractive, don’t be afraid to ask for a demo, or look into the logistics of what implementation would look like. .

Customer Experience 220

Customer Experience How To Knowledge Base Metrics 220

Gainsight

JUNE 23, 2020

We launched the website without a platform but we had 2 major goals at the top of mind: content and childlike joy. Once we made the decision to pivot our in-person event to virtual the first task was to demo what was out there. After a week of demos, we found the vendor that would help bring our vision to life.

Hotels 88

Hotels Connections Travel Engagement 88

Ecrion

JUNE 3, 2019

But how can the right CCM platform help you to connect with your consumers, and what are the key parts of effective customer communication? The right CCM platform also allows for both traditional and modern omnichannel communication with your customers. Finding the right CCM platform makes all of this much easier.

Communication 73

Communication Customer Journeys Strategy Omni-Channel 73

BirdEye

DECEMBER 12, 2023

Birdeye – all-in-one platform Improve customer communication across all channels with Birdeye. Get started for free WATCH DEMO 40 voicemail greetings to make the right impression We get it — knowing what to say and how to say it is half the battle. Para continuar en español, presione uno. ” 21. ” 22.

Examples 59

Examples Automotive Communication Sales 59

Grade.us

MAY 28, 2019

If you're helping clients with review management, try out the best platform for generating, monitoring, marketing, and reporting on reviews. Contentful gives you an API-first, cloud-based platform to power your sites and apps, allowing you to create first-class user experiences. Here's a detailed slice of their platform in action.

Tools 37

Tools Marketing Social Media Advertising 37