Zonka Feedback

NOVEMBER 24, 2023

In a world where genuine opinions are often tethered to personal identities, the freedom of anonymity paves the way for unfiltered truth. The ability to express thoughts without the weight of identification is a catalyst for candid feedback—a cornerstone of growth for businesses and organizations.

Feedback 59

Feedback Tools Management 59

SurveySparrow

NOVEMBER 24, 2023

Cyber Monday is right around the corner and the business world is buzzing with exclusive deals! Let’s explore the latest offers from top SAAS platforms to supercharge your operations. Let the savings begin! Top 10 Must-Have Cyber Monday SaaS Deals Platform Discount Offered Validity Internxt 91% 13 Nov – 30 Nov 2023 Scalenut 60% Until Dec 1, 2023 Plerdy 50% 24 Nov – 1 Dec 2023 Snov.io 50% 20 Nov – 1 Dec 2023 Bolddesk 50% 1 Nov – 5 Dec 2023 Booknetic 50% Nov 20 –

Multi-Channel 52

Multi-Channel Knowledge Base Analytics Analysis 52

Magellan Solutions

NOVEMBER 24, 2023

Hear ye, hear ye! A 5% increase in customer retention can increase business profits by up to 95%! How? Customer satisfaction can influence customer loyalty, retention, and referrals. These, in turn, can increase a business’s revenue. Moreover, it’s a lot cheaper to retain existing customers than to acquire new ones. Specifically, it takes five to 25 times more resources to get leads!

Customer Experience 52

Customer Experience Government Multi-Channel Social Media 52

SurveySensum

NOVEMBER 24, 2023

When there is a big decision to be taken, for example, buying a new phone or looking for rentals, who do you ask first? – Your family and friends. This is because I trust and value our friends and family above others. And believe it or not more than 70% of customers trust their friends and family when it comes to product recommendations. This is why businesses need to pay attention to their NPS score.

NPS 52

NPS Analytics Case Study Analysis 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data

Zonka Feedback

NOVEMBER 24, 2023

Deciding whether to use Open-ended Survey Questions in your feedback form? Read everything you need to know about Open-Ended Questions here.

Examples 52

Examples Feedback Survey Management 52

AWS Machine Learning

NOVEMBER 24, 2023

In today’s ever-evolving world of ecommerce, the influence of a compelling product description cannot be overstated. It can be the decisive factor that turns a potential visitor into a paying customer or sends them clicking off to a competitor’s site. The manual creation of these descriptions across a vast array of products is a labor-intensive process, and it can slow down the velocity of new innovation.

Ecommerce 95

Ecommerce Apparel e-support Retail 95

AWS Machine Learning

NOVEMBER 24, 2023

This post is co-written with Marc Neumann, Amor Steinberg and Marinus Krommenhoek from BMW Group. The BMW Group – headquartered in Munich, Germany – is driven by 149,000 employees worldwide and manufactures in over 30 production and assembly facilities across 15 countries. Today, the BMW Group is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.

Groups 73

Groups Self Service Policies Analytics 73

AWS Machine Learning

NOVEMBER 24, 2023

This post was co-written with Greg Benson, Chief Scientist; Aaron Kesler, Sr. Product Manager; and Rich Dill, Enterprise Solutions Architect from SnapLogic. Many customers are building generative AI apps on Amazon Bedrock and Amazon CodeWhisperer to create code artifacts based on natural language. This use case highlights how large language models (LLMs) are able to become a translator between human languages (English, Spanish, Arabic, and more) and machine interpretable languages (Python, Java,

Software 87

Software Examples System Data 87

AWS Machine Learning

NOVEMBER 24, 2023

Amazon SageMaker Canvas is a rich, no-code Machine Learning (ML) and Generative AI workspace that has allowed customers all over the world to more easily adopt ML technologies to solve old and new challenges thanks to its visual, no-code interface. It does so by covering the ML workflow end-to-end: whether you’re looking for powerful data preparation and AutoML, managed endpoint deployment, simplified MLOps capabilities, and ready-to-use models powered by AWS AI services and Generative AI, SageM

Metrics 93

Metrics Resources Analysis How To 93

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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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