Seamless Customer Experience with Omni Channel Support
Magellan Solutions
DECEMBER 12, 2023
Imagine this: You’ve availed yourself of a product or a service but still have a lot of questions in mind. You’ve tried calling their hotline, but the wait time is too long. They may order through an app or a website but choose SMS or live chat to get order updates and contact customer service. Frustrated, right?
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