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5 Top Customer Service Articles of the Week 7-5-2021

ShepHyken

Each week I read many customer service and customer experience articles from various resources. Infographic] The different types of emails to send to your guests by Tony Loeb. They may even make you rethink how you email your customers. 7 ways leaders can model great customer service by Jeff Toister.

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5 Top Customer Service Articles of the Week 9-19-2022

ShepHyken

Each week I read many customer service and customer experience articles from various resources. 4 Ways Brands Are Boosting Customer Loyalty by Scott Clark. CMSWire) Customer loyalty refers to customers who continue to do business with a brand as a preference over competitors.

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Mastering Online Business: 4 Strategies for Small Online Businesses to Succeed

SurveySensum

Authentic engagement with your audience builds community and brand loyalty. Additionally, leveraging email marketing to maintain direct communication with your customers will enhance your relationship with them, fostering loyalty and encouraging repeat business.

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5 Top Customer Service Articles of the Week 10-4-2021

ShepHyken

Each week I read many customer service and customer experience articles from various resources. 7 Techniques That Are Key to Customer Retention Today by John Hall. Magazine) It’s a business axiom that holding on to existing customers is more lucrative than acquiring new ones.

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5 Top Customer Service Articles For the Week of August 31, 2020

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. How to Prevent Customer Churn with Retention Marketing by Lauren Pope. Learning Hub) Attracting new customers is cool and all, but do you know how to keep them around? Here are my top five picks from last week.

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5 Top Customer Service Articles For the Week of February 3, 2020

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. 6 Hot Customer Loyalty Trends Emerging in 2020 by Brad Davis. Ideas on customers’ desire for “instant gratification,” personalization, social responsibility and more are covered.

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5 Top Customer Service Articles of the Week 1-24-2022

ShepHyken

Each week I read many customer service and customer experience articles from various resources. 5 Ways to Ensure Customer Satisfaction in a Supply Chain Crisis by Staples Worklife Magazine. Learn how to ensure customer satisfaction despite supply chain disruptions. It can cause customers to come back.