Customer Guru

DECEMBER 13, 2017

Furthermore, almost 50% of the respondents said that employees don’t know what they need to do in order to deliver a great customer experience. We shared these insights in our infographic below: Are these challenges still relevant today? The value of customer experience. The future of customer experience.

Customer Experience 119

Customer Experience Chief Customer Officer Customer Centricity Infographics 119

BirdEye

MARCH 11, 2024

To get the best ROI in terms of effort and time, you must use hashtags to provide value. Hashtags and content marketing With generative search experience gaining a foothold, your content marketing drives more results by making your posts discoverable across platforms. How to connect with your audience through hashtags?

Social Media 70

Social Media Trends Analytics Connections 70

Doug Leather

MAY 15, 2014

I downloaded an infographic [link] this morning from Customer Management Exchange Group that shows the Top 5 Areas of Investment for Marketing Leaders and how investment priorities have changed for strategic marketers over the last 12 months. I am only reacting to the infographic. Basically – I’m shocked!

Infographics 57

Infographics Customer Centricity ROI Competitive Advantage 57

BirdEye

DECEMBER 9, 2022

For example, you might want to mix up posts about your products or services with blog articles, infographics, images, and videos. By creating a calendar for your business, you’ll be able to make the most of your social media presence and see improved ROI from your efforts. Monitor and analyze your social media data regularly.

Social Media 19

Social Media Tips Analytics Video 19

Verint

SEPTEMBER 29, 2017

We’re no longer talking off-the-cuff, but defining what we mean when we say we are putting our customers first.". They Preach the ROI of CX. I produce a one-page, printable infographic that summarizes the latest customer feedback. Sometimes senior leadership will surprise you.

Leadership 34

Leadership Customer Centricity Average Handle Time Analytics 34

BirdEye

MARCH 7, 2023

Using high-quality visuals like infographics, videos, and photos stands out more on a newsfeed and can grab users’ attention faster. Investing in a quality camera to capture images and video, as well as creating infographics and other colorful visuals will help your content stand out from the competition.

Social Media 94

Social Media Tips Multi-Channel Infographics 94

BirdEye

DECEMBER 25, 2023

This could include articles, videos, infographics, industry news, or company updates. Vary your content format: Experiment with different types of content to keep your audience engaged. Diversify your content format and experiment with different types of content, such as articles, videos, infographics, and live streams.

Social Media 57

Social Media How To Infographics Tips 57

BirdEye

SEPTEMBER 20, 2023

Use generative AI to create: Advertisements Informative written content Infographics Marketing videos Customer surveys Will marketing automation replace marketers? This includes suggesting products, tailoring email campaigns, and delivering optimal website experiences. This increases customer engagement and conversion rates.

Marketing 62

Marketing Advertising Chatbots Social Media 62

BirdEye

SEPTEMBER 27, 2021

This unmatched level of customer engagement leads companies to use business text messaging to deliver fast, convenient service which results in an average of 25x more ROI than email. Customers prefer texting. It’s important to meet your customers where they are and texts also have a higher open rate.

Marketing 98

Marketing Tips Infographics Connections 98

BirdEye

APRIL 25, 2023

Brands can leverage professional content, industry news, job postings, thought leadership articles, videos, and infographics on LinkedIn for the best results. Conversions are a direct indication of a business’s social media ROI. Day 11: Share an industry-related infographic on Twitter with tips or insights for followers.

Social Media 93

Social Media How To Infographics Video 93