Playvox
JANUARY 30, 2024
Numerous studies link employee satisfaction, performance, and engagement with management’s ability to provide actionable, positive feedback and coaching. In order to be successful, managers need to be better equipped to provide ongoing feedback and employ effective strategies to boost employee engagement. What is Gamification?
Playvox
FEBRUARY 23, 2022
That’s why many organizations are putting increased emphasis on improving their company culture in order to improve employee morale. One proven way to motivate your team is to drive engagement with gamification. Some of the reasons driving disengagement include pay, industry, management, and company culture.
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Lumoa
FEBRUARY 9, 2023
Long-term actions are based on the analytics results of customer feedback. Later, communicate the changes and improvements you’ve done based on customer feedback back to your customers. Acting on customer feedback doesn’t mean doing one thing. It means doing many things on many levels of an organization.
Playvox
FEBRUARY 13, 2024
Benefits Of Talent Development Initiatives Professional development and training programs create a culture of learning, which is attractive to top-performers. They’re a smart place to start building a strong culture of learning and increase engagement. Gamification breaks up the daily routine while promoting team collaboration.
COPC
MARCH 11, 2024
Have we explored the tools available to create a performance-driven culture for at-home employees as we do with their in-office counterparts? Are we providing insights into attrition rates and qualitative and quantitative feedback on recruitment quality and class pass rates? See Figure 2. If not, what support is available to them?
Clicktools
JUNE 8, 2017
Many of us are quite familiar with the benefits of gamification in the work place, especially in sales and service environments. The answer is yes and no: The answer is yes if you’ve set up proper culture and goals that the purpose of the game is not to aim for lowest call handling times at any cost.
Playvox
FEBRUARY 20, 2024
Communication can be more difficult when team members are not in the same physical space, and it can be harder to build a strong company culture and sense of community. Employ Gamification Gamification is often employed for managing remote contact center agents because it provides workers with tangible rewards as an incentive.
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