Remove Connections Remove Fashion Remove Loyalty Programs Remove Sales
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Building a Better Loyalty Program (and the Reward for Getting It Right)

BlueOcean

Check your wallet (digital and/or physical) – do you have loyalty cards for your favorite retail outlets? Gas, grocery, fashion, technology… and probably more. loyalty programs on average. Ulta tells a similar story— 95% of their revenue comes from their loyalty program members.

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Loyalty programs: should you issue your own points or miles?

Currency Alliance

Many people assume that operating a loyalty program necessarily implies issuing your own loyalty points or miles. Points and miles are a dominant and popular form of loyalty value. The golden benchmark is about $25 USD per year in loyalty value. This actually is not true.

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New Report Reveals How to Build Customer Confidence in 2015

Experience Investigators by 360Connext

Instead of touting how a visitor could find more information on their products, they tout sales and tuck the research part behind most everything else. Starbucks ranked well above others in terms of being a “great loyalty program.” Consider the opportunities this might present for retailers.

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7 Ways to Supercharge Your Marketing with SMS Automation

SurveySensum

For instance, sending a personalized greeting, such as below, can foster a sense of acknowledgment and connection. Automate Triggered Campaigns Automating triggered campaigns through SMS involves setting up messages based on specific customer actions, appointments, bookings, order confirmations, or loyalty program updates.

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Tips on Improving Your Company’s Customer Service

CSM Magazine

What those systems look like will vary from company to company, but it’s key that people receive what they have ordered from you in a timely fashion. Loyalty Programs. These programs can take many different forms, but they should not be too complicated to use or understand, and they should offer something of value.

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The 6 Best Ways to Show you Respect your Customers

C3Centricity

Whether you are connecting with your customers by mail, phone, email or the web, you need to first request permission to ask any questions and to gather the information you are looking for. More and more CPG companies and brands now offer a loyalty program, especially to their higher-value consumers. Make them Feel Special.

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Customer Satisfaction Best Practices: Insights for Marketing Experts

SurveySensum

A company, despite investing heavily in marketing and advertising, struggles to retain its customer base and faces a decline in sales. With these best practices, you will not only drive revenue but also cultivate long-lasting connections with your customers. Sound familiar? and drive long-term success for your business.