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Our guide to the California Consumer Privacy Act CCPA

Customercount

A CustomerCount guide to the CCPA which may affect your business, your website, and most importantly, your customers with effect from Jan 1, 2020. Continue reading → The post Our guide to the California Consumer Privacy Act CCPA appeared first on CustomerCount.

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Revolutionizing Customer Experience: Crafting an Effective Customer Experience Strategy

InMoment XI

So how do you guide customers through these stages? Comply with relevant data protection regulations, such as GDPR or CCPA, and ensure proper consent is obtained for data collection and usage. You need to understand the most important touchpoints and interactions.

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Personalized Retargeting 

Optimove

Guide to Advanced Customer Segmentation Download Now>> How does Personalized Retargeting work? The Guide to Advanced Customer Segmentation Go in depth on advanced segmentation with this guide which was written based on analyzing tens of thousands of segments across Optimove’s customer base.

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How complex does a journey map need to be?

SuiteCX

Planning for digital transformation and the need to understand touches and how they relate to GDPR or CCPA can help make your maps more multi-purpose. You can also reduce complexity by zeroing in on what you want to know.

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4 key criteria to evaluate your software vendors’ security posture

Talkdesk

Be equally aware of industrial regulations like HIPAA or international data regulations like GDPR and CCPA. These will give you a high-level insight into how seriously they take security in their daily operations and processes and their level of expertise, guiding your vendor shortlist process.

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5 Reasons Why Data Privacy Is Crucial for Your Business

CSM Magazine

And that is why the privacy of internet users (your customers included) is covered by various regulations like GDPR and CCPA. If you’d like to go into details about this issue, definitely check out Prolifics’s guide to data privacy for a more comprehensive look. Make your customers’ privacy your top priority.

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The 6 Best Ways to Show you Respect your Customers

C3Centricity

More than one year after the introduction of GDPR in Europe and the CCPA in California, I wondered what has changed. And more importantly, I got to thinking about customer privacy and how to build a mutually beneficial relationship whilst also respecting it.