Brands Customer Care Infographics Resources 
Provide Support
SEPTEMBER 22, 2015
The way you respond to and handle their complaints will determine whether your customers share on social media how terrible your company is or will remain happily loyal to your brand. How Social Media Is Affecting Customer Service. This infographic was contributed by Braedon Frank. Where are the findings you ask?
BlueOcean
MARCH 13, 2020
Choosing an outsourced customer care partner might just be one of the most complex procurement scenarios out there. After all, this is a partner who will hold your brand and reputation in their hands, interfacing with your loyal (and often concerned) customers day in and day out. No pressure. Read more here.
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BirdEye
JULY 31, 2023
How do brands collaborate with a social media content creator? On the other hand, social media managers oversee the strategy, planning, and execution of a brand’s social media presence. How do brands collaborate with a social media content creator? Keeping your followers captivated does wonders for your brand awareness.
InMoment XI
NOVEMBER 2, 2021
Throughout our decades of experience helping the world’s top brands craft memorable, business-powering Experience Improvement (XI) programs, We like to call them the four economic pillars of customer experience (or the four pillars of CX ROI for short). Customer Acquisition Customer Retention Cross-sell & Upsell Cost Reduction. #1:
Russel Lolacher
JUNE 29, 2021
As someone who has worked in public sector customer care for more than a decade, I’ve found that World Social Media Day is a great opportunity to educate your organization about what a social media group does and why it does it for the benefit of the brand and its customers. An Overview of your Social Brands.
Grade.us
DECEMBER 6, 2018
Your content will get your business visibility, it will earn you links, help consumers fall in love with your brand, enrich lives and help your company grow. Start 2019 with a bang by taking advantage of these resources. 3 Ways to Give Your Readers a Fresh Take on a Well-Worn Idea What Do Your Blog Post Titles Say About Your Brand?
Russel Lolacher
SEPTEMBER 3, 2020
We have a finite amount of resources: time, people power, skill sets, etc. Infographic – retell the narrative of the daily counterflow through a long form visual. Maximizes your time and effort – you put a lot of effort into this ONE big piece of content, so creating new content off an existing idea and approach, takes less resources.
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