Kustomer

FEBRUARY 29, 2024

Why Users Seek Alternatives to Gorgias Many users perceive Gorgias as a niche player in the customer support software segment, and in many respects, it is. The instability experienced with Gorgias’ offering is prompting many users to seek alternatives. Users within these industries often explore alternative solutions to Gorgias.

e-support 52

e-support Feedback Multi-Channel Self Service 52

Survicate

APRIL 3, 2018

In the case of Twin Cities HUG, as it is a group created by joining two separate ones, Kristin Dennewill , its co-leader, also confirms such frequency: “ We organize at least one HUG meeting each quarter in the Twin Cities, and they alternate between Minneapolis and St. There is HubSpot Marketing Library , HubSpot Academy , or HubSpot Blog.

Groups 61

Groups Meeting Sales Resources 61

SurveySparrow

OCTOBER 19, 2020

For email related functions, Constant Contact, Email Manager, Emma, Mad Mimi, ZenDesk, etc., If you still have doubts in choosing the right survey tool, please check out our top SurveyMonkey alternatives blog. . For productivity-related functions, Automate.io, Blendr.io, Built.io are available. .

Comparison 59

Comparison Omni-Channel Survey Software 59

ShepHyken

AUGUST 23, 2019

In fact, according to a Zendesk study , 67% of online shoppers have made purchases in the past six months that have involved multiple channels. . Others will choose self-service alternatives like forums and FAQs. The post Guest Blog: Omnichannel Customer Service – Why should you implement it in your business?

Omni-Channel 108

Omni-Channel Customer Service Self Service Social Media 108

SurveySparrow

OCTOBER 18, 2022

In this blog post, we will explore 10 Zoho Desk alternatives that have similar or better features. . These alternatives are: . Zendesk Support Suite. 10 Zoho Desk Alternatives that Will Help You Boost Your Customer Service. Zendesk Support Suite . SurveySparrow. Salesforce Service Cloud. Hubspot Service Hub.

Software 52

Software Self Service Customer Service Knowledge Base 52

SurveySparrow

FEBRUARY 23, 2024

5 Now, if you have tried Jotform and are here looking for an even better option, here is a list of the Top Jotform Alternatives Let’s take a look at the other contender. Again, if you’re looking for more options, check out our blog on Top Wufoo Alternatives. So… Why is SurveySparrow a Better Alternative?

Comparison 52

Comparison e-support Survey CRM 52

ProProfs Chat

JUNE 25, 2021

And if these limitations are holding you back from getting a step closer to your goals, then there are many SoGoSurvey alternatives out there to overcome all these limitations, that too at a cost-effective price. In this blog, let’s understand the best SoGoSurvey alternatives along with their pros and cons in detail.

Net Promoter Score 52

Net Promoter Score Survey Effort Score NPS 52

SurveySparrow

SEPTEMBER 5, 2022

This reputation management tool has glaring shortcomings and drawbacks, making Yext alternatives all the more important. In this blog, we’ll cover: 10 Yext Alternatives. Why use an Yext alternative? The 10 Yext Alternatives To Make Your 2022 Better! We’ve done that (and more!) in this article.

Management 52

Management Social Media Report Tools 52

Playvox

MARCH 27, 2023

Alternatively, burnout is a legitimate concern that impacts numerous people in various industries. As Zendesk reports , “64% of consumers want bots to provide the same level of service as humans.” Gartner reports that burnout has been linked to high employee turnover rates in contact centers.

Contact Center 84

Contact Center Gamification Training Chatbots 84

SurveySparrow

SEPTEMBER 14, 2022

Podium is still a good tool, but not good enough to stop people from looking at its alternatives. And this article is about 10 such Podium alternatives, along with the need for online reputation management tools in 2022 and beyond. Top 10 Podium Alternatives For 2022. 10 Podium alternatives coming your way! #1 ReviewPush.

Software 52

Software Management Social Media Multi-Channel 52

ChurnZero

JANUARY 28, 2022

While you always want to encourage your team to speak up, there are also a few alternatives ways to source feedback from your team members who are less vocal. Without your team’s involvement in improving your new tool, you’re more likely to see low adoption. Customer Success Around the Web.

Software 98

Software How To Feedback Training 98

PeopleMetrics

MAY 16, 2018

A faster and cheaper alternative that offers enduring value is to invite your customers to audit your quality system for themselves utilizing Customer Experience Management (CEM) software – a robust platform to create, distribute and analyze surveys yourself. P.S. What did you think of this blog post? Print this article.

Customer Satisfaction 48

Customer Satisfaction CEM Survey Customer Experience 48

ChurnZero

JANUARY 28, 2022

While you always want to encourage your team to speak up, there are also a few alternatives ways to source feedback from your team members who are less vocal. Without your team’s involvement in improving your new tool, you’re more likely to see low adoption.

Software 52

Software How To Feedback Training 52

ProProfs Chat

JUNE 25, 2021

Through this blog, let’s develop a complete understanding of how to create popup surveys, advantages of popup surveys, popup survey examples, and more. A trigger is created when the visitor performs an action on a page like abandoning a cart, reads a blog, checks product pricing, and so on. Did they like your blog content?

Survey 52

Survey How To Chatbots Feedback 52

SurveySparrow

OCTOBER 13, 2020

Typeform: Considered a popular alternative to SurveyMonkey, Typeform is an extremely popular online survey tool. For lead generation, here are some of the tools: Crumble, Leadsbird, Zendesk Sell, Chameleon, Neto, Ronin, Targeto, Eventbrite, and more. Typeform vs Google Forms vs SurveyMonkey: Comparison.

Comparison 52

Comparison Survey Touchpoint NPS 52

Grade.us

JUNE 2, 2020

Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. is a bonus alternative on our list. When it comes to reputation management software, there are plenty of alternatives to choose from. Table of Contents.

Software 47

Software Management Net Promoter Score Multi-Channel 47

CustomerSuccessBox

NOVEMBER 24, 2021

The worth of the product always compares to its possible alternatives. Relevant content can include various resources like blog posts, videos, case studies, podcasts, webinars, etc. Contributing guest blogs on other websites in your niche. Yet, this is easier said than done. How to measure customer value?

ROI 52

ROI Poor Customer Service Social Media Net Promoter Score 52

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Zendesk was founded in 2007 by three friends using an old kitchen door as a desk. A leader in help desk services, Zendesk now has over 2,000 employees and serves 114,000 customers in 150 countries and territories.

Software 104

Software Customer Engagement Engagement Omni-Channel 104