Uniphore

JANUARY 25, 2022

A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. We’ve seen big tech like Apple, Amazon and Microsoft enter the healthcare market , even becoming worthy competitors to major healthcare players. Ah, 2022, a new year. Not so fast. However, in artificial intelligence (AI), the feeling is anything but cautious.

Healthcare 130

Healthcare Video Banking Contact Center 130

Call Experts

JUNE 9, 2023

Automated medical answering services play a vital role in today’s healthcare landscape. Health Works Collective explains that automated medical answering services are the way of the future, streamlining patient access to healthcare. Continue reading below to learn more.

Healthcare 52

Healthcare Wait Times System Communication 52

AWS Machine Learning

NOVEMBER 21, 2022

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. Healthcare and life sciences.

Metrics 70

Metrics Training Data Healthcare 70

AWS Machine Learning

SEPTEMBER 19, 2023

For unstructured data, the agent uses AWS Lambda functions with AI services such as Amazon Textract for document analysis, Amazon Transcribe for speech recognition, Amazon Comprehend for NLP, and Amazon Kendra for intelligent search. Once identified, the platform runs the code that is linked to the previously identified tool.

Financial 99

Financial Multi-Channel Marketing Analysis 99

Bold360

AUGUST 31, 2020

Let’s look at a few of the most commonly deployed CSS tools: Conversational AI chatbots: Modern chatbots interact with customers in conversational ways, understanding their questions and offering the right responses or content resources in natural language (the underlying technology is called Natural Language Processing or “NLP” ).

Self Service 52

Self Service Chatbots Knowledge Base Omni-Channel 52

AWS Machine Learning

APRIL 18, 2023

This blog post summarizes how the Amazon Machine Learning Solution Lab (MLSL) partnered with RallyPoint to drive a 35% improvement in personalized career recommendations and a 66x increase in coverage, amongst other improvements for RallyPoint members from the current rule-based implementation. This was stored in S3.

Metrics 70

Metrics Healthcare Groups Automotive 70

TechSee

JUNE 25, 2019

Artificial intelligence (AI) – the science that deals with the creation of human-like learning and reasoning capabilities – has been catapulted into the spotlight in recent years. It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

Technology 122

Technology Customer Service Contact Center Gamification 122

BirdEye

SEPTEMBER 11, 2023

This blog post explores how Artificial Intelligence (AI) can make a difference in customer feedback management for your business. While processing vast data is challenging, leveraging Artificial Intelligence (AI) for customer feedback management can be a significant advantage. Table of contents What is AI-driven customer feedback management?

Feedback 58

Feedback Management Social Media How To 58

West Monroe

FEBRUARY 26, 2018

We’ll discuss some of the challenges and shortcomings in this blog. This technology is rapidly maturing, and the business use cases are still being tested. However, overall, we are seeing lots of excitement and initial success with conversational interfaces. The Way of the Future. How do I Use it?

Healthcare 58

Healthcare Self Service Chatbots Insurance 58

Integrate.ai

NOVEMBER 11, 2021

Improving computer-vision models for healthcare diagnostics using data from multiple hospitals. imaging, NLP, or tabular data), team familiarity with the technology, and the compatibility of the framework with existing infrastructure. But how do you get started? Step 4: Design the client system. Step 5: Set up the training process.

System 52

System Training Hospitality Data 52

Integrate.ai

OCTOBER 28, 2021

Improving computer-vision models for healthcare diagnostics using data from multiple hospitals. imaging, NLP, or tabular data), team familiarity with the technology, and the compatibility of the framework with existing infrastructure. But how do you get started? Step 4: Design the client system. Step 5: Set up the training process.

System 52

System Training Hospitality Data 52

AWS Machine Learning

JANUARY 26, 2024

Understanding and addressing LLM vulnerabilities, threats, and risks during the design and architecture phases helps teams focus on maximizing the economic and productivity benefits generative AI can bring. We then discuss how building on a secure foundation is essential for generative AI.

Government 120

Government Training Data Policies 120

SmartKarrot

FEBRUARY 22, 2022

As smart technologies continue to evolve, industries such as healthcare, finance, construction, education, retail, etc., Augmented Analytics uses a combination of NLP ( natural language processing ) and ML ( machine learning ) to automate the generation of meaningful insights. are taking advantage of modern solutions.

Analytics 10

Analytics Analysis System Technology 10

AWS Machine Learning

MARCH 15, 2024

This is a guest blog post written by Nitin Kumar, a Lead Data Scientist at T and T Consulting Services, Inc. In this post, we discuss the value and potential impact of federated learning in the healthcare field. In Dr. Werner Vogels’s own words at AWS re:Invent 2023 , “every second that a person has a stroke counts.”

Policies 96

Policies Data Hospitality Healthcare 96

AWS Machine Learning

MARCH 4, 2024

However, when employing the use of traditional natural language processing (NLP) models, they found that these solutions struggled to fully understand the nuanced feedback found in open-ended survey responses. Traditional NLP methods will identify topics as “hardships,” “disappointed,” “kind staff,” and “get through tough times.”

Feedback 100

Feedback Training Analysis Survey 100

SmartKarrot

MAY 11, 2023

That’s why in this blog post, we’ll dive into the differences between conversation intelligence and conversational intelligence, shedding light on their different uses and applications. Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well.

Chatbots 10

Chatbots e-support Travel Sales 10

AWS Machine Learning

SEPTEMBER 14, 2023

Internal question and answer forums can help users get highly specific answers but also require longer wait times. In the case of company-specific internal FAQs, long wait times result in lower employee productivity. Question and answer forums are difficult to scale as they rely on manually written answers.

Insurance 92

Insurance Guidelines Healthcare Policies 92

AWS Machine Learning

JANUARY 24, 2024

This is particularly important for organizations operating in heavily regulated industries, such as financial services and healthcare and life sciences. Additionally, enterprises must ensure data security when handling proprietary and sensitive data, such as personal data or intellectual property.

Advertising 124

Advertising Data Technology Travel 124

AWS Machine Learning

JANUARY 25, 2023

In November 2022, we announced that AWS customers can generate images from text with Stable Diffusion models in Amazon SageMaker JumpStart. Today, we announce a new feature that lets you upscale images (resize images without losing quality) with Stable Diffusion models in JumpStart.

Training 71

Training Entertainment Examples Ecommerce 71

AWS Machine Learning

AUGUST 15, 2022

Organizations across industries such as healthcare, finance and lending, legal, retail, and manufacturing often have to deal with a lot of documents in their day-to-day business processes. There is limited automation available today to process and extract information from these documents. In part 2 , we discuss the remaining workflow phases.

Multi-Channel 69

Multi-Channel e-support Effort Score Training 69

AWS Machine Learning

MAY 3, 2023

LLMs have limitations around the maximum word count for the input prompt, therefore choosing the right passages among thousands or millions of documents in the enterprise, has a direct impact on the LLM’s accuracy. This is where the highly accurate, machine learning (ML)-powered intelligent search in Amazon Kendra plays an important role.

Data 66

Data Chatbots Financial Government 66

AWS Machine Learning

MARCH 1, 2023

This blog post details the implementation of generative AI-assisted fashion online styling using text prompts. This blog post details the implementation of generative AI-assisted fashion online styling using text prompts. The industry is in a constant state of change, with new styles and trends appearing frequently.

Fashion 79

Fashion Training Apparel e-support 79

AWS Machine Learning

FEBRUARY 20, 2023

In November 2022, we announced that AWS customers can generate images from text with Stable Diffusion models in Amazon SageMaker JumpStart. Stable Diffusion is a deep learning model that allows you to generate realistic, high-quality images and stunning art in just a few seconds. Finally, the de-noised output is decoded into the pixel space.

Training 77

Training Examples Data Customer Experience 77

AWS Machine Learning

DECEMBER 6, 2023

Extractive summarization Extractive summarization is a technique used in NLP and text analysis to create a summary by extracting key sentences. Summarization is the technique of condensing sizable information into a compact and meaningful form, and stands as a cornerstone of efficient communication in our information-rich age.

Healthcare 94

Healthcare Guidelines Analysis Training 94

AWS Machine Learning

JANUARY 17, 2024

As a publicly available model, Llama 2 is designed for many NLP tasks such as text classification, sentiment analysis, language translation, language modeling, text generation, and dialogue systems. Llama 2 is an auto-regressive generative text language model that uses an optimized transformer architecture.

Training 100

Training Examples Data Study 100

AWS Machine Learning

JUNE 5, 2023

BloomZ is a general-purpose natural language processing (NLP) model. This post is co-written with Philipp Schmid from Hugging Face. We have all heard about the progress being made in the field of large language models (LLMs) and the ever-growing number of problem sets where LLMs are providing valuable insights.

Training 77

Training Consumers Data Examples 77