Beyond Philosophy

JUNE 22, 2018

This shortcut, called Extremeness Aversion, helps me make an important decision—and it helps your customers make buying decisions, too. Burger King’s? and the medium at Burger King holds 30 oz. than the medium at Burger King. Getting Your Customer to Choose Your Option. only two more oz.

Customer Expectations 144

Customer Expectations Course Customers Sales 144

NetBase

APRIL 24, 2020

And this allows them to innovate products for brands: NetBase aggregates and analyzes billions of pieces of social web data, from social media posts and emojis, in context to blogs, forums, review sites and news comment data. We bring it all together to reveal the big picture brands need to succeed. And it’s amazing to see in action.

Social Media 64

Social Media Trends Analysis Consumers 64

Customers That Stick

AUGUST 19, 2015

From a customer service perspective, this makes restaurant customer service particularly challenging because almost every customer has both established service expectations and well-formed service triggers. We don’t expect the same service from Burger King as we do from Spago. Burger King is fast food.

Customer Service 60

Customer Service Wait Times Training Customers 60

BirdEye

SEPTEMBER 11, 2023

Satisfied customers build successful businesses. Every business works to keep its customers happy, provide the best service, and become the #1 choice for its customers. This is especially true for multi-location businesses catering to local customers. Table of contents What is AI-driven customer experience?

Customer Experience 113

Customer Experience Self Service Social Media How To 113

ShepHyken

APRIL 19, 2019

This week we feature an article by Georgina Nelson who explains her approach to collecting customer feedback that will help you provide a better customer experience. One of the biggest misconceptions about collecting customer feedback is the idea that asking more questions provides more of the insights you’re looking for.

Survey 102

Survey Feedback Retail Consumers 102

BirdEye

APRIL 24, 2023

Digital marketing is a powerful way to connect with your customers and grow sales. From the exciting growth of social media to the importance of data analytics and artificial intelligence (AI), today’s digital landscape presents an abundance of opportunities for marketers to connect with customers like never before.

Marketing 93

Marketing Social Media B2C Advertising 93

NetBase

JUNE 25, 2019

With so much information available in blogs, forums, news outlets, and review sites, that’s leaving a lot of data on the table. It analyzes all sources of customer experience data , including social media, ratings and reviews, and internal data sources as well. Customer Care. Other solution providers can’t do the same.

Analytics 73

Analytics Social Media Innovation e-support 73