CSM Magazine
AUGUST 4, 2023
In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.
CSM Magazine
DECEMBER 22, 2023
Companies have traditionally relied on a mix of print and digital advertising, but now there’s a new approach that’s capturing consumers’ attention more effectively: out-of-home (OOH) advertising. OOH advertising refers to any marketing that you see outside the home, such as billboards or signs.
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CSM Magazine
SEPTEMBER 8, 2023
Thus, by understanding individual needs and preferences, companies can build lasting relationships with their customers. Gamification is like the sprinkle of excitement atop the cake of shopping. It makes the experience fun, engaging, and, most importantly, rewarding.
BirdEye
NOVEMBER 20, 2023
We’re living in an era of customer engagement, where every delighted client can become your best marketer. This strategy transforms satisfied customers into brand champions who actively refer new business. Referral marketing is a strategy that encourages existing customers to refer new ones to your business.
BirdEye
JUNE 15, 2023
Besides, it makes customers feel good knowing they are also giving back to their causes and communities by sending referrals to your business. Gamification Use gamification elements, like a leaderboard or badges, to encourage customers to refer more friends.
Lumoa
FEBRUARY 9, 2023
It involves measuring customer effort on customer service interactions, such as the number of customer emails received, the length of customer wait times, and the number of customer complaints. This helps to ensure customer satisfaction and builds long-term customer loyalty.
Currency Alliance
JUNE 21, 2018
A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Gamification, for instance. Impressively, 62% of participants use the app once a week. SmartOffers’ won the awards for Best Use of Technology and Best Use of CRM.
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