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Three Clever Ways to Know the Competition Better

C3Centricity

It’s how well you know the competition. I have written many posts about knowing your customers, such as “Why Customers Are The Answer To All Your Problems (If You Ask the Right Questions).” – way to start. Here’s a simple three-step process to do so. . That’s easy!

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Competitor analysis secrets: Win the business battle [Free template]

BirdEye

In today’s cutthroat business world, staying informed about your competition is more crucial than ever. Steps to execute a competitor analysis Ways to use competitor analysis FAQs about competitor analysis Free competitor analysis template What is competitor analysis? Table of contents What is competitor analysis?

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Everything You Need to Know about Text Analytics

Lumoa

Even if the feedback is read, it is not necessarily aggregated into leadership level in a way that would enable management decisions. Even if your customer service agent or customer insight analyst reads all the comments and even responds them, do you know what decisions you need to make in the leadership team? So, there is a problem.

Analytics 304
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Three Ways B2B Brands Can Promote Experience Programs Internally

inmoment

Well, as any customer experience (CX) practitioner knows, it’s not that simple. Fortunately, there are effective ways to sell experience and listening programs to everyone from the boardroom to the front line, and we’re going to show you three of them: Memorable Branding. Who doesn’t want that? Success Stories. Success Stories.

B2B 52
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Does Your Brand Tracker Consider Your Digital Marketing Strategies?

Chadwick Martin Bailey

In today’s digital world, there are innumerable ways to reach your customers. It’s critical to know where, when, and how your brand is performing so you can prioritize your marketing resources and investments accordingly—where is your brand resonating most with consumers? so marketers can better understand which strategies are working.

Brands 45
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How to Craft a Brand Tone That Will Make Customers Remember You

Ecrion

In this post, we’ll make sure you know the differences between brand tone and brand voice. Then, we’ll help you to understand the most effective ways to define your unique company voice and tone.? Brand Tone vs. Voice: Know the Differences . customer communications tools , read on. . Your voice is all about?expressing

Brands 55
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How to Write a Thank You Letter to Your Customer with Easy-to-Use Samples

Comm100

If someone holds the elevator for us, we feel obliged to say thank you, and perhaps even hold the door on the way out. Another Thanksgiving has come and gone, but that doesn’t mean you’ve missed your chance to be thankful. Thanking your customer is one of the golden rules of businesses. Cashiers thank customers for stopping by the store.