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NICE inContact
JULY 13, 2016
Uncovering the best way to deliver outstanding customer experiences is something that every contact center strives to do. Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009.
Lithium
NOVEMBER 1, 2022
Some blog areas are limited to Khoros customers only. How to transform your contact center into a revenue source Contact centers aren’t just expenses. Manage View Updates. Care admins can now grant or revoke roles and column access for Manage View users. They can also create significant value.
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COPC
OCTOBER 13, 2021
This blog entry was written in conjunction with our upcoming Optimizing Post-Pandemic Contact Center Outsourcing Relationships pre-event workshop during Execs In The Know’s Customer Response Summit. Please register here to attend the event on Monday, October 18, 2021, from 11:00 AM – 12:30 PM ET/8:00 AM – 9:30 AM PT.
Gainsight
JULY 7, 2021
The result, as Moore explained, was that “Customer Success Management would soon ‘cross the chasm’ as a mainstream discipline across all businesses and industries.”. million invites out through our marketing automation system, we also leveraged a sales engagement platform that helped us reach another 28k target contacts.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
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