Talkdesk

DECEMBER 7, 2015

The support numbers were displayed on the website with care, In the hopes that customers would soon be there. But their legacy call center software was clunky and outdated, So their customers had long left because they’d felt so aggravated. When all of a sudden, there was a ring on the line. Oh golly,” said Timmy. “Oh

Call Center 40

Call Center Software Call Recording Groups 40

Talkdesk

NOVEMBER 9, 2017

This post is part of Talkdesk’s live-blogging series for Dreamforce 2017. To see all of Talkdesk’s Dreamforce 2017 highlights, visit our Dreamforce 2017 landing page. Every customer base is unique and requires a unique blend of problem solving skills and contact center tools.

Culture 40

Culture Contact Center Metrics Competitive Advantage 40

Talkdesk

NOVEMBER 9, 2017

This post is part of Talkdesk’s live-blogging series for Dreamforce 2017. To see all of Talkdesk’s Dreamforce 2017 highlights, visit our Dreamforce 2017 landing page. Every customer base is unique and requires a unique blend of problem solving skills and contact center tools.

Culture 40

Culture Contact Center Metrics Competitive Advantage 40

Talkdesk

NOVEMBER 9, 2017

This post is part of Talkdesk’s live-blogging series for Dreamforce 2017. To see all of Talkdesk’s Dreamforce 2017 highlights, visit our Dreamforce 2017 landing page. Every customer base is unique and requires a unique blend of problem solving skills and contact center tools.

Culture 40

Culture Contact Center Metrics Competitive Advantage 40

Talkdesk

JUNE 2, 2016

This blog post is an Opentalk 2016 panel recap. Moderator: Blaire Fernandez , Director of Customer Success, Talkdesk. Modern customer success. TIEN : In today’s economy, everything you need to do has to eventually lead back to the customer. How can companies invest in their customers? CS Missteps.

ROI 40

ROI Exercises Video Customer Success 40