gas-utility-customer-satisfaction-reaches-all-time-high 
CSM Magazine
JANUARY 22, 2018
Gas utility business customer satisfaction scores have reached their highest levels ever, as measured in the J.D. Power 2017 Gas Utility Business Customer Satisfaction Study, SM. Among gas-only brands, that overall satisfaction score jumps to 801.
Inbenta
JUNE 30, 2021
Chatbot examples in the utility industry. Chatbots are one of the hottest current trends in customer service. No wonder why almost every business out there that deals with huge amounts of support requests has implemented or is considering the implementation of a chatbot or conversational platform to automate customer interactions. .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Call Experts
MAY 20, 2022
As the first point of contact, a contact center answers for your customers and prospects 24-7. If your business is closed on weekends or after hours, you’re missing out on opportunities to grow your customer base and revenue. Don’t spend your time scaling customer service. What is After Hours Service?
Call Experts
JULY 27, 2023
A customer service call center serves as the backbone of a company’s customer service operations, providing a centralized hub where all customer inquiries, requests, and concerns are addressed efficiently and effectively. When it comes to delivering exceptional customer service, businesses face numerous challenges.
Uplight
DECEMBER 12, 2018
Today, business customers look to their utility for more than just a monthly bill. This creates a challenging job for utility Account Managers tasked with building relationships and driving program participation among this diverse customer segment. – Account Manager, western municipal utility.
SurveySparrow
APRIL 18, 2023
High school graduate, diploma or the equivalent Vocational training Associate degree Bachelor’s degree Master’s degree Doctorate degree #3. Check all that applies School Active Work Environment Gym Recreational Club Other, please specify 3. All the time Sometime Occasionally Not often Very rarely 4.
SurveySparrow
APRIL 18, 2023
High school graduate, diploma or the equivalent Vocational training Associate degree Bachelor’s degree Master’s degree Doctorate degree #3. Check all that applies School Active Work Environment Gym Recreational Club Other, please specify 3. All the time Sometime Occasionally Not often Very rarely 4.
Expert insights. Personalized for you.
40 
Let's personalize your content