SurveySparrow

APRIL 19, 2024

This can include basic text editors, spreadsheets, or platforms that provide advanced features like format control and data validation. Here’s why you need a tool to help you out with your data: Automates repetitive tasks: Most tools have an autofill feature, which allows you to save hours of typing. No need to invest right now.

Tools 52

Tools Analytics Data e-support 52

AWS Machine Learning

FEBRUARY 27, 2024

In Axfood’s case, a well-functioning pipeline for this purpose was already set up using SageMaker notebooks and orchestrated by the third-party workflow management platform Airflow. Workflow A depicts the intricate flow between the two model pipelines—build and inference. Workflow B shows the flow to create a new ML project.

Effort Score 110

Effort Score Training Analytics Retail 110

AWS Machine Learning

OCTOBER 2, 2023

To facilitate the labeling and manage our workforce, we use Amazon SageMaker Ground Truth , a data labeling service that allows you to build and manage your own data labeling workflows and workforce. Labeling jobs are used to manage labeling workflows. As a central feature store, it promotes reusability and visibility of our data.

Training 90

Training Data Sports Metrics 90

Kustomer

FEBRUARY 11, 2024

This guide provides a comprehensive breakdown of Zendesk’s features, pricing model, third-party integrations, and more. Key Zendesk Suite Features Below, we highlight some of the key features of Zendesk Suite. Streamline customer support operations and workflows by enabling users to track all conversations in one central inbox.

Omni-Channel 98

Omni-Channel Self Service Multi-Channel Knowledge Base 98

Magellan Solutions

AUGUST 4, 2023

Additionally, it improves existing workflow and offers insightful data. Benefits of Using AI Tools for Improving Productivity Personalized Assistance and Workflow Optimization AI tools provide tailored assistance and workflow-optimizing strategies. It happens by configuring their features to meet specific requirements.

Tools 98

Tools Analysis Meeting Knowledge Base 98

Kustomer

FEBRUARY 6, 2024

You’ve gotta evaluate the features, pros, and cons of each solution—along with feedback from real customers. Typically, these tools handle lower ticket volumes and offer fewer features, focusing on essential functionalities like ticket tracking, basic reporting, and customer communication tools.

Software 98

Software Self Service Omni-Channel Knowledge Base 98

AWS Machine Learning

FEBRUARY 13, 2024

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. Features are used repeatedly by multiple teams, and feature quality is critical to ensure a highly accurate model.

Groups 102

Groups Government Resources Consumers 102

Team Support

DECEMBER 8, 2023

Do you need an enterprise solution, or do you have a smaller group that just needs a modern ticketing system to simplify their workflow? Outline the essential features you require, such as knowledge base capabilities, live chat, omnichannel support, and integrations. As your customer base expands, your support needs will likely evolve.

Software 105

Software Omni-Channel Social Media Analytics 105

AWS Machine Learning

JANUARY 10, 2024

A scalable MLOps platform needs to include a process for handling the workflow of ML model registry, approval, and promotion to the next environment level (development, test, UAT, or production). The solution provides a scalable workflow for MLOps in supporting the ML model approval and promotion process with human intervention.

Training 96

Training Travel Analytics Metrics 96

SurveyGizmo

FEBRUARY 17, 2023

By Amy Springer, Senior Digital Learning Content Developer Alchemer University launches a new program on February 17th – Alchemer Workflow. Alchemer Workflow is a no-code feedback workflow engine. Alchemer University Feedback Survey We want feedback on your Alchemer University experience so far.

Course 52

Course NPS Employee Engagement Feedback 52

AWS Machine Learning

DECEMBER 7, 2023

In this post, we describe how we reduced the modelling time by 70% by doing the feature engineering and modelling using Amazon Forecast. Utilizing AWS Step Functions We use AWS Step Functions to coordinate and manage workflows with its capability to execute jobs in parallel.

Management 97

Management Analytics Data Resources 97

Retently

MARCH 26, 2024

Whether you need more affordable pricing, specialized features, or differing levels of complexity, our guide dives into the top survey solutions vying for your attention. Budget constraints can lead you to seek alternatives that offer better value for money without compromising essential features.

Survey 78

Survey Multi-Channel Effort Score Analysis 78

Team Support

JULY 13, 2023

TeamSupport, the leading provider in B2B customer support software , is equally committed to introducing new AI-powered features to their platform in the coming months that offer high-quality support - all while leaving the humanness of customer care intact. Keep an eye out for this feature release from TeamSupport and the ones to follow.

B2B 98

B2B Analysis Customer Satisfaction Customer Care 98

AWS Machine Learning

JANUARY 22, 2024

The workflow includes the following steps: The user takes a photo of a vaccination card. NumberQueriesAndPagesChoice is a Choice state that adds conditional logic to a workflow. The Step Functions workflow is triggered via a Lambda function as soon as the vaccination certificate file is uploaded to the S3 bucket.

Travel 96

Travel Resources Sports Hotels 96

AWS Machine Learning

NOVEMBER 29, 2023

Data preparation is a crucial step in any machine learning (ML) workflow, yet it often involves tedious and time-consuming tasks. The no-code environment of SageMaker Canvas allows us to quickly prepare the data, engineer features, train an ML model, and deploy the model in an end-to-end workflow, without the need for coding.

Data 99

Data Analysis Training Financial 99

ClientSuccess

MAY 25, 2023

ClientSuccess launches SmartCS , its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions.

Net Promoter Score 81

Net Promoter Score Customer Success NPS Effort Score 81

NobelBiz

APRIL 2, 2024

In this comprehensive article, we’ll explore the world of Enterprise Contact Center Solutions, learning about key features, top providers, types, on boarding processes and more. May offer less flexibility in terms of customization and integration, with pre-defined workflows and limited compatibility with other systems.

Contact Center 106

Contact Center Self Service Omni-Channel CRM 106

Totango

DECEMBER 20, 2023

Our high rating in the usability index is a testament to the user-friendly interface and comprehensive features of Totango. Workflows and automation : Totango’s automation features offer users the ability to create workflows and automate processes such as updating key customer information and assigning tasks based on account changes.

Report 108

Report Effort Score Customer Centricity User Experience 108

Kustomer

FEBRUARY 19, 2024

Zendesk Overview Zendesk is a customer service software that offers a comprehensive set of features that helps businesses improve interactions and enhance overall customer satisfaction. Kustomer excels in advanced reporting by leveraging real-time customer data and insights, integrating these analytics directly within the support workflow.

Self Service 52

Self Service Software Knowledge Base Social Media 52

Magellan Solutions

AUGUST 17, 2023

Content creators look for advanced and practical solutions to streamline their editing workflows. The demand for advanced features drives the development of sophisticated editing tools. Superior AI Video Editing Tools Wondershare Wondershare is a powerful AI video editor with various editing features.

Video 98

Video Tools Social Media e-support 98

Amity

OCTOBER 28, 2014

Our enhanced customer-driven workflow capabilities include more rule actions and workflow timeframes to support even the most comprehensive low and high-touch customer success strategies. To further simplify the day-to-day workflow for customer success managers, we have also integrated with Dropbox, Google Drive and Box.

Customer Success 48

Customer Success Engagement Feedback Sales 48

Team Support

FEBRUARY 1, 2024

TeamSupport facilitates seamless collaboration and streamlines workflows. Seamless collaboration and streamlined workflows are at the heart of TeamSupport's functionality, leading to tangible business outcomes such as revenue growth, reduced churn rates, and elevated levels of customer satisfaction.

Tools 52

Tools Net Promoter Score Company Self Service 52

Kustomer

JANUARY 7, 2024

Intercom’s pricing starts at $39 per seat / per month for the essential plan, but it doesn’t offer the same features as the advanced and expert plans. There are “full seats” and “lite seats” which can vary greatly in their feature allowances and pricing. What to look for in an Intercom alternative ?

Omni-Channel 97

Omni-Channel Self Service e-support Knowledge Base 97

AWS Machine Learning

APRIL 4, 2024

Amazon Personalize has a fixed number of interactions and items dataset features that can be used to train a model. The interactions dataset contains data on user-item-timestamp interactions, and the items dataset contains features on the recommended articles. We describe how to mitigate this limitation later in this post.

Trends 78

Trends Metrics Training Interaction 78

CSM Magazine

MARCH 22, 2024

Customer service processes have evolved dramatically with the advent of advanced workflow automation tools. With advanced data transfer solutions, your business can enjoy enhanced security features such as end-to-end encryption, which ensures that customer information remains protected from unauthorized access during transmission.

Tools 52

Tools Customer Service CRM Customer Relationship Management 52

Merkle

MAY 9, 2023

Digital Asset Management (DAM) systems are becoming increasingly sophisticated, offering advanced features that enhance content delivery, maintain brand consistency, and even provide digital rights management services.

Management 97

Management User Experience System Brands 97

Team Support

JULY 20, 2023

Efficiently managing customer support workflows is vital for businesses aiming to deliver exceptional customer experiences. The rigid and complex structure of Jira's workflows and configurations may not always accommodate the unique requirements of support ticket handling and escalation.

Customer Experience 98

Customer Experience Customer Satisfaction System Innovation 98

CSM Magazine

APRIL 18, 2024

It’s a cloud-based delivery model that allows businesses to add real-time communication features such as voice, video, and messaging to their own applications without needing to build back-end infrastructure and interfaces. Common CPaaS Features SMS and MMS Messaging: Send and receive text messages within applications.

Healthcare 52

Healthcare e-support Video Chatbots 52

AWS Machine Learning

NOVEMBER 27, 2023

We are excited to announce the expansion of this portfolio with three new instances featuring the latest NVIDIA GPUs: Amazon EC2 P5e instances powered by NVIDIA H200 GPUs, Amazon EC2 G6 instances featuring NVIDIA L4 GPUs, and Amazon EC2 G6e instances powered by NVIDIA L40S GPUs. times larger and 1.4 times faster than H100 GPUs.

Training 101

Training Analysis Video System 101

AWS Machine Learning

APRIL 9, 2024

In this post, we discuss two new features of Knowledge Bases for Amazon Bedrock specific to the RetrieveAndGenerate API: configuring the maximum number of results and creating custom prompts with a knowledge base prompt template. Additionally, you can add custom instructions and examples tailored to your specific workflows.

Knowledge Base 112

Knowledge Base Financial Examples Comparison 112

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Rekognition Content Moderation , a capability of Amazon Rekognition , automates and streamlines image and video moderation workflows without requiring machine learning (ML) experience. The following diagram illustrates the conceptual workflow of a near-real-time moderation system, designed with loose coupling to the live stream system.

Video 86

Video Policies e-support System 86

Zonka Feedback

NOVEMBER 10, 2023

Forms on fire is a popular cloud-based software that lets you create forms and form workflows from scratch to collect and manage data. Although the platform offers some of the advanced features, navigating these higher-level software features might require more coding experience and a steeper learning curve.

Software 59

Software Data Management Feedback 59

BirdEye

APRIL 2, 2024

This way, you can keep your channel’s data intact while still curating the content you want to prominently feature. If you decide that an unlisted video is worth featuring again, you can simply re-list it, and it will become searchable and visible to your subscribers and viewers once again.

Video 111

Video Metrics Trends Data 111

NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Before we dive deeper, let’s look over some relevant statistics that will definitely put things into perspective when it comes to the importance of the call forwarding feature. for international calls.

Communication 104

Communication Contact Center Contact Center Software Customer Satisfaction 104

CSM Magazine

MARCH 5, 2024

Gamification elements, rewards, and social features can motivate patients to continue their treatment plans and adopt healthy behaviors. Custom app development benefits Here are the significant custom patient engagement mobile app development advantages: Targeted features: address specific patient needs and workflows, unlike generic apps.

Engagement 52

Engagement Healthcare Hospitality Gamification 52

Circular Edge

FEBRUARY 7, 2024

Join this webinar to get a high level overview of Orchestrator and Tools features that are available within Release 24. Features include: Workflow Monitor Task Tracking & Notification Reminders OSA Output in Orchestrator triggered UBE Jobs File output enhancements Prebuilt workflow data structures Web OMW enhancements Register Now

Tools 40

Tools Data 40

SurveySparrow

JANUARY 25, 2024

Source: formstack.com Formstack is a workflow automation software that lets you create forms and surveys, streamline document preparation, and gather eSignatures effortlessly. All this is done using no-code workflows suitable for all skill levels. Let’s see how: Key Features 1. Key features 1. The best part?

e-support 52

e-support Comparison Survey Data 52