35 Indicators that a Company Isn’t Customer-Centric
CX Accelerator
NOVEMBER 7, 2023
Nearing full-on panic, I was relieved to see that they had charged my credit card. Nearing full-on panic, I was relieved to see that they had charged my credit card. Surely customer support could help me sort this out. 10) shut down customer support channels for cost rather than customer choice. Again, huh?
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