User Feedback: Definition, Importance and How to Collect it
SurveySparrow
MAY 9, 2024
Your users definitely do! Net Promoter Score (NPS): This tells you the probability of the number of users who will recommend you to their friends or family. Customer Satisfaction Score: CSAT measures happiness. With the score, you can also see what you need to improve. This will also make it easier for you to understand.
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