Alida

MAY 16, 2018

More than 100 senior leaders joined us on the Refinery Rooftop to network and hear how three industry-leading companies—BuzzFeed, Stanley Black & Decker and Group Nine Media—are transforming their company DNA to become insight-driven businesses. Ali said the company engages the community to close the loop on customer research.

Groups 154

Groups Advertising Customer Insights Brands 154

SAP Customer Experience

MARCH 2, 2023

Our next SAP Labs Talk episode is all about optimizing business processes for perfect customer experiences. Join us as we welcome Dr. Gero Decker, Co-Founder and CEO of @Signavio, to share his insights on how businesses can streamline their operations and enhance customer satisfaction. Don’t miss out on.

Customer Experience 61

Customer Experience Customer Satisfaction Customers 61

Alida

APRIL 4, 2016

And with the ever-evolving customer attitudes and behaviors, it’s not about to get easier. In an upcoming Vision Critical webinar, two companies that lead their industries will share what they’re doing differently to increase their chances of developing and selling products customers actually love.

Innovation 100

Innovation Apparel Retail Study 100

CSM Magazine

JUNE 29, 2023

Memo Group , the leading Belgian contact centre specialists, today announced their partnership with Sabio Group , a global customer experience (CX) solutions provider, to support the implementation of their Twilio Flex solution. ” The partnership between Memo and Sabio will bring significant benefits to both organisations.

Groups 52

Groups Contact Center Omni-Channel Consulting 52

Michelli Experience

MAY 30, 2017

in March 2017, they sold the Craftsman brand to Stanley Black & Decker) and engaging new creditors all in an effort to stave off continued revenue challenges like the $2.2 We may need to adjust our strategic initiatives depending on our members’ and customers’ reactions to and level of engagement with our initiatives.

Customer Experience 113

Customer Experience Retail Social Media Trends 113

ChurnZero

FEBRUARY 1, 2019

At ChurnZero, our mission is to be the best Customer Success platform out there – and Customer Success teams sit at the heart of this goal. Since the field of Customer Success is still maturing, we feel it’s key to learn from others in the industry. Amanda Berger, Chief Customer Officer, Lucidworks.

Chief Customer Officer 53

Chief Customer Officer Customer Success Leadership Consulting 53

Alliance by IFS

APRIL 9, 2019

Integrating Baxter’s service parts planning software with Astea’s Alliance Enterprise will enable service companies to manage contracts and warranties, customer sites and assets, technicians, inventory and spare parts all from one comprehensive platform. www.astea.com. Service Smart. Enterprise Proven. © 2019 Astea International Inc.

Software 89

Software Conference Management Sales 89