AWS Machine Learning

APRIL 8, 2024

With LMI DLCs on SageMaker, you can accelerate time-to-value for your generative artificial intelligence (AI) applications, offload infrastructure-related heavy lifting, and optimize large language models (LLMs) for the hardware of your choice to achieve best-in-class price-performance.

Effort Score 86

Effort Score Multi-Channel Groups Exercises 86

Kustomer

FEBRUARY 6, 2024

These tools are equipped to handle high volumes of tickets across multiple channels and often feature advanced functionalities such as AI-driven ticket routing, and comprehensive reporting, and offer multiple integrations with other enterprise-level systems. Pricing: Kustomer’s enterprise plan is priced at $89 a mont h for each user.

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Software Self Service Omni-Channel Knowledge Base 98

AWS Machine Learning

JUNE 13, 2023

The size of the machine learning (ML) models––large language models ( LLMs ) and foundation models ( FMs )–– is growing fast year-over-year , and these models need faster and more powerful accelerators, especially for generative AI. With AWS Inferentia1, customers saw up to 2.3x AWS Inferentia2 has 4 times more memory capacity, 16.4

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Kustomer

FEBRUARY 19, 2024

Amongst its numerous functionalities is an advanced ticketing system that turns all incoming customer communications into tickets, which can then be tracked, assigned, and resolved within the platform. Zendesk’s analytics help identify trends, benchmark performance, and uncover areas for improvement.

Self Service 52

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AWS Machine Learning

FEBRUARY 8, 2023

Although you can integrate the model directly into an application, the approach that works well for production-grade applications is to deploy the model behind an endpoint and then invoke the endpoint via a RESTful API call to obtain the inference. For example, if you want a system to handle 1,000 requests per second, scale up instead of out.

Policies 77

Policies Metrics System Meeting 77

AWS Machine Learning

NOVEMBER 30, 2023

We believe generative AI has the potential over time to transform virtually every customer experience we know. Innovative startups like Perplexity AI are going all in on AWS for generative AI. And at the top layer, we’ve been investing in game-changing applications in key areas like generative AI-based coding.

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SmartKarrot

JANUARY 20, 2022

It uses tools such as targeted communications, retargeting tools, parity monitoring, and AI chatbots to keep track of OTA undercutting. Duffel accomplishes this by allowing online travel agencies (OTAs) to use an API to connect directly to airlines’ reservations systems. Sign up for our newsletter. contact-form-7].

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AWS Machine Learning

NOVEMBER 30, 2023

As democratization of foundation models (FMs) becomes more prevalent and demand for AI-augmented services increases, software as a service (SaaS) providers are looking to use machine learning (ML) platforms that support multiple tenants—for data scientists internal to their organization and external customers.

Groups 83

Groups Chatbots Policies Resources 83

AWS Machine Learning

AUGUST 8, 2023

Artificial intelligence (AI) adoption is accelerating across industries and use cases. Recent scientific breakthroughs in deep learning (DL), large language models (LLMs), and generative AI is allowing customers to use advanced state-of-the-art solutions with almost human-like performance.

Policies 79

Policies Training Examples System 79