SmartMessage Blog

JUNE 6, 2023

Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.

Communication 52

Communication Marketing How To Multi-Channel 52

SmartMessage Blog

JUNE 1, 2023

Marketing communication uses a variety of tools and channels such as advertising, public relations, sales promotions, direct marketing, personal selling, and digital marketing. These fields are used to convey the value, benefits, quality, and unique features of the products or services to the target audience.

Communication 40

Communication Marketing How To Multi-Channel 40

CSM Magazine

JANUARY 17, 2024

It has become an integral part of business communication both internally and externally in fields as diverse as interviewing, on-boarding and training new recruits, security, marketing and sales, customer support and relationship management, managing work-flows, and organizing pan-organization events across geographies and time zones.

Video 52

Video Communication Training Social Media 52

CSM Magazine

NOVEMBER 6, 2020

The best way to make sure your message is clear and concise is to define your brand values. What are your ideal customers’ needs which aren’t currently being met by the market and how can you change that? This is one of the most trusted marketing channels, as it brings in 5 times more sales than paid media.

Strategy 40

Strategy Marketing Effort Score Entertainment 40

CSM Magazine

FEBRUARY 12, 2020

With that in mind, chatbots instantly free-up a lot of time spent on such tasks, and employees can spend more time on dealing with more complicated customer issues and improving the overall customer experience through ongoing training. Lastly, chatbots are excellent vehicles for marketing and brand reputation.

Chatbots 52

Chatbots Ecommerce Study Call Center 52

Middlesex Consulting

DECEMBER 27, 2015

To be profitable the organisation needs to develop a much deeper understanding of their customer’s business. This entails sales and service people to be able to identify issues/opportunities, which sometimes customers may not initially recognise themselves, and then co-develop solutions.

Culture 60

Culture Training Brands Strategy 60