SurveySparrow

MAY 24, 2023

Therefore, engaging your audience has never been simpler with the development of polling apps, even though conventional means of interaction may not always be successful. Also, online polls are popularly used in market research, political alignment, social media research, academic research, employee engagement and customer engagement.

Strategy 52

Strategy Social Media Feedback Engagement 52

Comm100

NOVEMBER 28, 2022

Since the COVID-19 pandemic first forced an experiment in remote learning, student support has also been caught been traditional phone offerings and new digital channels. By connecting digital tools such as Salesforce CRM to omnichannel, agents can track the entire student lifecycle. Automation takes off. Personalization becomes key.

Trends 219

Trends Customer Service Chatbots Omni-Channel 219

BirdEye

MARCH 29, 2024

Customers are more likely to interact with your Stories if they have an engaging element like a “New post” or “Just dropped” sticker. Hold polls Anything that stands out from the usual photos or videos generates a higher engagement rate on Instagram stories. Establishing a strong presence on Instagram has never been more important.

Social Media 109

Social Media Video Guidelines Feedback 109

ProProfs Chat

NOVEMBER 19, 2021

At some point in time, we all have answered a poll – Whether it was a question about our ideal election candidate or our favorite beverage brand. And just like online surveys, poll questions are also a great way to gauge public opinion on a specific topic. 150 + Poll Questions to Ask. Multiple Choice Poll Questions.

Engagement 98

Engagement Sports Net Promoter Score Effort Score 98

Storyminers

JULY 6, 2020

As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Bill Quiseng. Bill has over thirty years of luxury resort/club management experience.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

As the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast, Adam regularly shares his customer experience and customer service insights with a global audience. Bill Quiseng. Bill has over thirty years of luxury resort/club management experience.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

BirdEye

APRIL 13, 2023

In this blog post, we will explore social media advertising and the different types of ads and discuss best practices for creating effective social media ad campaigns that drive results. Sponsored filters and lenses Sponsored filters and lenses use augmented reality technology to create an interactive user experience.

Social Media 98

Social Media Advertising Video Fashion 98