handle-vips-in-the-call-center Blog Related Topics 
Stella Connect
NOVEMBER 2, 2021
Angry customers don’t just cause higher call volumes. Black Friday is approaching fast. It’ll be off to the races as customers flock to your business with money ready to be spent throughout the holiday season, but with this all-out blitz of consumer spending also comes the inevitable: angry customers. Know What Types of Inquiries to Expect.
BirdEye
NOVEMBER 7, 2023
This blog guides you through the steps needed to close more deals for your car business. 3 car salesman templates: Call, email, and phone text scripts 7 unique car salesman advertising ideas Good review example for car service How do you get more customers for your automotive business with Birdeye? It is effective communication.
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ProProfs Chat
DECEMBER 28, 2020
In case you still have to handle customer complaints from your customers, then one of the possible reasons could be that they expect more from your brand. In this blog, we aim to cover these areas in detail and help you tackle customer service complaints efficiently. Let’s start with the basics. What are Customer Complaints?
Talkdesk
AUGUST 17, 2016
There are some jobs that are just harder than others and call center agents have a difficult role to fill. In yesterday’s blog post , we gave tips #1-5 for helping your call center agents to succeed. It also gives the agent the power to handle the situation. Set Agents Up For Success.
Thematic
FEBRUARY 26, 2019
High value customers get VIP treatment. Plenty of studies send this message. To pick the one that crossed my desk this morning: “The top technology advancements that consumers want to utilize when shopping in store or online are self-checkout kiosks (38 percent), virtual reality try-on (23 percent) and mobile payments (15 percent).
Lumoa
DECEMBER 15, 2022
they could then write an informative blog post or create helpful social media content to attract more potential clients. In this article, we’ll go over what Voice of Customer data analytics is and the different types. Plus, look at how to create a VoC strategy from scratch in five simple steps. What is Voice of Customer Analytics?
Solvvy
AUGUST 31, 2022
Using the tips in this blog can help you tailor your strategy, the KPIs you’ll use in addition to the CSAT score, and the best way to measure CSAT for your business, your industry, and your customer base. What is a CSAT Score? CSAT Score Formula. What Is Customer Satisfaction? What is CX?
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