BlueOcean

MARCH 13, 2023

Talk of ChatGPT is everywhere from your LinkedIn feed to the evening news to, yes, this blog. For many, the buzz about ChatGPT is evoking the same exploratory wonder they once experienced when the Internet itself first debuted. But with ChatGPT in the spotlight, we wanted to bring you a deeper dive into AI in the contact center.

Contact Center 156

Contact Center Customer Experience Self Service Chatbots 156

BlueOcean

OCTOBER 4, 2023

Data from ICMI also reveals that 76% of call center professionals believe bilingual support improves the customer experience, brand loyalty, and customer satisfaction. Your outsourced contact center partner will be responsible for QA on the agent side, and the OPI partner is responsible for performance managing interpreters.

Contact Center 310

Contact Center Customer Care Average Handle Time Consumers 310

Seaton CX

JUNE 28, 2023

Generative AI technology, like ChatGPT, should be your next contact center investment. That’s not easy on the limited budgets of contact centers and customer support teams, but it’s essential for delivering good customer service—and attracting and retaining top talent.

Contact Center 87

Contact Center Training Chatbots Technology 87

SurveySparrow

NOVEMBER 7, 2023

” OpenAI came up with an array of ChatGPT plugins! In this blog, we will look into the top 7 ChatGPT plugins, their features, the pricing of the basic plan, and an easy-to-do guide on how to install them! What are ChatGPT Plugins? How to Access ChatGPT Plugins? I mean, can things get any easier?

Interaction 52

Interaction Social Media Survey Hotels 52

SurveySparrow

JANUARY 9, 2024

This blog will look into the top AI market research tools, their features, and pricing! Plus, with the ChatGpt plugin, everything becomes more accessible! ChatGPT Source: chat.openai.com ChatGPT is a cutting-edge market research tool transforming how businesses engage with data. Pricing Contact the team for a quote.

Tools 52

Tools Marketing Strategy Analysis 52

Playvox

MARCH 27, 2023

Operating a successful contact center demands attention to a wide range of factors, from investing in your agents’ well-being and training to implementing the right tools and technology. Revolutionize Your Customer Support Center Productivity: 10 Proven Strategies 1.

Contact Center 84

Contact Center Gamification Training Chatbots 84

Lithium

MAY 2, 2023

Some blog areas are limited to Khoros customers only. High five to @StanGromer for his awesome thread showing off what he and his team have done to create customizations for the Upwork community - including some for unified search and ChatGPT! Sign up today ! Here’s the Atlas content you do not want to miss!

Entertainment 52

Entertainment Social Media Analytics Brands 52