accelerate-cx-innovation-with-an-open-development-platform Blog Related Topics 
Uniphore
JANUARY 25, 2022
A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. As the AI-powered customer experience (CX) frontier becomes more mainstream, companies will look to emotion AI to offer a differentiated experience rich in actionable data. Video will be Preferred CX Platform. Ah, 2022, a new year. Not so fast.
NICE inContact
APRIL 2, 2018
If you are a software developer then you’re familiar with the adage “code once, use everywhere”. Improving customer experience (CX), and even making it a competitive advantage, is key. Which is why CX transformation is fast becoming a focus for IT developers. Like all development projects, speed and agility matter.
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Avaya
AUGUST 1, 2017
When it comes to the customer experience (CX), things are still a bit complicated. Case in point: 89% of companies are believed to be competing based on the CX , yet research shows that almost half think the CX is too difficult. Consider that in just three short years, the CX is expected to overtake price and product as the No.
Wootric CX Blog
MARCH 15, 2020
Companies that are on the pulse of those changes by proactively listening are better poised to adapt, innovate, survive, and serve. Be open to changing how you usually do things if it makes sense and shows compassion. Be open to changing how you usually do things if it makes sense and shows compassion. We all have.
Alida
SEPTEMBER 22, 2016
Earlier this week, more than 400 professionals in marketing, customer experience, innovation and research gathered in Chicago for the 2016 Customer Intelligence Summit. Authentic companies inspire loyalty,” said Scott Miller, CEO of Vision Critical, in his opening keynote. Eliza (@eliza_jacobs) September 20, 2016.
Storyminers
JULY 6, 2020
Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. We fully recognize and appreciate that there are multiple ways CX can and should be improved that don’t have anything to do with Artificial Intelligence. At Netomi, we deeply care about improving the customer experience.
Storyminers
JULY 6, 2020
Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. We fully recognize and appreciate that there are multiple ways CX can and should be improved that don’t have anything to do with Artificial Intelligence. At Netomi, we deeply care about improving the customer experience.
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