3 Important Trends From the 2022 CS Index and Why It’s Important to Your Business
Gainsight
JUNE 21, 2022
Although those costs tend to plummet in the long run, the return on investment (ROI) usually comes about a year and a half after the deal is closed. So, what’s a business to do about avoiding increasing customer acquisition cost (CAC)? They are turning to existing customers for their stream of revenue.
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