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More Than Just a Survey Platform: BDG Partners with Alida

Alida

For BDG, impactful relationships with Alida is the key to their survey success.

Survey 246
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Rethinking Employee Experience in the New World of Work.

CX Centric

On the 29th of June CX-Centric in collaboration with Alida and Anthrolytics hosted a very poignant event which was on Rethinking Employee Experience in the new World of Work. At Alida, she provides a customer experience management and insight platform.

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Rob Berger Leads Global Quant Strategy

2020 Research

Using his 25 years of research experience, Rob will drive excellence across our global proprietary panels , advanced programmatic capabilities , and world-class team of survey programmers, data scientists, and project managers. Prior to that, he held leadership positions at Vision Critical (now Alida) and Ipsos. Connect with Rob.

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ChurnZero Named Overall SaaS Category Winner in 2020 APPEALIE Awards

ChurnZero

Alida (formerly Vision Critical). Winning SaaS apps are selected on the basis of customer feedback and data, including Net Promoter Scores and customer responses to APPEALIE’s proprietary survey. OVERALL SAAS AWARD WINNERS. CallTrackingMetrics. SAAS CUSTOMER SUCCESS AWARD WINNERS.

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Alida Fall ‘22 Product Release: Engage more customers faster with Conversational Surveys

Alida

The launch of this product headlines our Q4 release, which also includes several new features bound to enhance the Alida TXM platform.

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Alida gains deeper understanding of customer feedback with Amazon Bedrock

AWS Machine Learning

This post is co-written with Sherwin Chu from Alida. Alida helps the world’s biggest brands create highly engaged research communities to gather feedback that fuels better customer experiences and product innovation. Open-ended survey questions allow responders to provide context and unanticipated feedback.

Feedback 101
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ChurnZero’s 10 Customer Success Leaders to Watch in 2021

ChurnZero

Based on our recent Customer Success Leadership Study (releasing early January 2021), 54% of survey respondents have a Chief Customer Officer (CCO) or Vice President (VP) of Customer Success as their highest Customer Success leadership position within their SaaS organization. Jason Baldree, (First) Chief Customer Officer, Alida.