GlowTouch

SEPTEMBER 17, 2019

The Preferred Channel by Customers, Exceptional ROI for Companies. Clearly, chat is the preferred channel for customers, because it’s quick and easy. The Best Channel for Customers. Chat has been around for years and is a proven channel. Customers are telling us they prefer that channel over any other method.

ROI 73

ROI Company Multi-Channel Return on Investment 73

Magellan Solutions

AUGUST 9, 2021

Deliver value without hard-selling – When crafting each article, video, infographic, or newsletter, always focus on how you can help your target audience instead of touting your product. Now, don’t confuse omnichannel marketing with multi-channel marketing. The former connects consumers on different channels.

B2B 40

B2B Trends Chatbots Call Center 40

Eptica

NOVEMBER 6, 2015

Even with the rise of self-service options, for the majority of channels (email, social media, chat, phone, face to face) the experience created by the people you employ is crucial to the success or failure of the customer relationship. So, what are the key skills to focus on – and how can technology help?

Technology 48

Technology Self Service Customer Service Social Media 48

Currency Alliance

APRIL 10, 2021

You might have noticed that several airlines mortgaged their loyalty programs in 2020 for many billions of dollars. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego. Click here to expand the infographic.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2021

You might have noticed that several airlines mortgaged their loyalty programs in 2020 for many billions of dollars. While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego. Click here to expand the infographic.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

Currency Alliance

FEBRUARY 10, 2020

The multi-brand coalition model, in which most of the value can be realized by a grocer, has only partially taken hold in the UK, Canada, Australia and a few other markets. On higher-margin items, or items which may be about to perish, you can bump the earning and communicate via digital channels or in-store signage to stimulate demand.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52

SurveySparrow

OCTOBER 2, 2020

Here’s a list of the top product marketing tools to check out in 2020: SurveySparrow. Multi-language surveys. Product Marketing Tool #7 Venngage: Create infographics, sales materials, reports, logos, mind maps, etc., Select infographics templates or use the drag-and-drop feature to create your own. Productboard.

Tools 59

Tools Marketing Infographics Analytics 59