5 Top Customer Service Articles For the Week of August 31, 2020
ShepHyken
AUGUST 31, 2020
(Learning Hub) Attracting new customers is cool and all, but do you know how to keep them around? My Comment: Some of our readers may know that I’m writing another book about getting customers to come back. The more formal name for that is “customer retention.” Follow on Twitter: @Hyken.
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