5 Top Customer Service Articles For the Week of March 9, 2020
ShepHyken
MARCH 9, 2020
Each week I read a number of customer service and customer experience articles from various resources. Chatbots Make There 3 Customer Experience Improvements Possible by Rose de Fremery. According to Gartner, the average person will have more conversations with bots than their spouse by 2020. by Kelly Herrick.
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