20 Top Customer Focused Takeaways from CRM Evolution
Tricia Morris
AUGUST 21, 2015
When asked what will be the most important business priority in their organization 12 months from now, respondents said (1) building strong relationships with customers over (2) promoting the company, product and/or brand. Customer experience is how a customer feels about a company over time. Ray” Wang. Engagement is transitory.
Let's personalize your content