C3Centricity

APRIL 23, 2024

Chief Marketing Officers (CMOs) face the dual challenges of managing budget constraints while also demonstrating the return on investment (ROI) of their marketing initiatives. Foster Creativity and Innovation It’s not all bad news! of company revenue to 9.1%

ROI 226

ROI Marketing Social Media How To 226

Experience Investigators by 360Connext

APRIL 23, 2024

But today’s C-Suite is still questioning the value of customer experience and asking if investing in CX is worth it. Let’s explore customer experience management (CEM), its pivotal role in shaping customer lifetime value , and strategies for measuring the return on investment of CX initiatives. It’s time to make your case.

ROI 260

ROI CEM Net Promoter Score Customer Experience 260

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

Register today!

Customer Experience

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This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI. If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot.

Contact Center