CSM Magazine

AUGUST 16, 2019

You’ve probably heard that it’s essential for businesses to use a VPN to protect their data. What you might not know is that using a VPN is just as crucial for customer service professionals. This is where a Virtual Private Network (VPN) comes in.

Customer Service 40

Customer Service Government Measurement Consumers 40

Magellan Solutions

MAY 21, 2021

Here are eCommerce tasks you can let your BPO partner take in: Service. Sub-service. Customer Service. But should you avoid it? The answer is a big NO. Instead, you should understand and follow it. What is a contradiction, anyway? The business world is full of contradicting ideas, terms, processes, goals, and laws.

Ecommerce 52

Ecommerce Call Center e-support Guidelines 52

NobelBiz

MAY 24, 2022

Of course, including telecommuting in this work may appear to be a rather sophisticated sort of work that may appear to be rather sophisticated compared to typical customer service practice. It is up to the supervisor to implement all the tactics that will be used to attain the predetermined goals. But how exactly?

Call Center 52

Call Center Tips Virtual Call Center Management 52