how-to-deliver-next-level-cx-with-bots 
Comm100
AUGUST 8, 2022
As organizations see the strong return on investment from live chat, they are now naturally looking to the next step in digital communication. If you feel like you need to catch up on what chatbots are and how they work, you’ve come to the right place. and “how does a chatbot use machine learning?”. What is a chatbot?
AWS Machine Learning
FEBRUARY 6, 2023
This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. Contact centers are using artificial intelligence (AI) and natural language processing (NLP) technologies to build a personalized customer experience and deliver effective self-service support through conversational bots.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Circular Edge
AUGUST 30, 2018
YouMakeItHappen was the central theme of the conference, with a focus on how customers are leveraging digital technologies and JD Edwards to deliver innovative solutions across their organization. Specifically, how customers can leverage JDE functionality to deliver innovative solutions – aka “ making it happen.”.
Circular Edge
AUGUST 30, 2018
YouMakeItHappen was the central theme of the conference, with a focus on how customers are leveraging digital technologies and JD Edwards to deliver innovative solutions across their organization. Specifically, how customers can leverage JDE functionality to deliver innovative solutions – aka “ making it happen.”.
SuiteCX
OCTOBER 4, 2017
Everyone is talking about customer experience and most companies have NPS (net promoter scores) and CSAT (Customer Satisfaction ) scores , but don’t confuse this with making CX a business priority for your company. There is as a significant difference between the theory of CX and the best practices. Start investing in what counts.
SuiteCX
OCTOBER 4, 2017
Everyone is talking about customer experience and most companies have NPS (net promoter scores) and CSAT (Customer Satisfaction ) scores , but don’t confuse this with making CX a business priority for your company. There is as a significant difference between the theory of CX and the best practices. Start investing in what counts.
Bold360
MARCH 16, 2020
One of the biggest challenges is delivering consistent and valuable customer experience (CX). One of the biggest challenges is delivering consistent and valuable customer experience (CX). Let’s spend some time digging into each of these impact areas to discuss how to best address them over the next few weeks.
Expert insights. Personalized for you.
194 
Let's personalize your content