Totango

MAY 13, 2022

Video tutorials and transcripts. When exploring customer engagement systems, here are a few key features to consider: Customer data coverage: does the platform support the communication channels you need covered (email, in-app communication, web, video, social media, etc.)? Video tutorials: Vidyard.

Customer Engagement 103

Customer Engagement Tools Engagement Knowledge Base 103

SurveySparrow

MARCH 16, 2019

An Agency Partner Program is a strategy wherein a company and an agency enters into a partnership; most of the time, agencies are offered the company product/service at an exclusive price for their client’s use and in turn, companies enjoy the benefit of more clients at a lower cost of acquisition. Vidyard Agency Partner Program.

Marketing 75

Marketing Social Media e-support Video 75

ChurnZero

JANUARY 22, 2021

A: When you’re getting ghosted multiple times, here’s the generic coaching: you either have to change the message, change the channel, or change both. Change the message means if you’ve been doing the “Hey it’s me, just checking in” that goes silent real quick. So, your message has to change.

Sales 98

Sales Net Promoter Score Culture Chief Customer Officer 98