Customer Bliss

NOVEMBER 23, 2018

While many of us are taking some much-needed downtime this week, I want to thank all of you for listening to the podcast. I truly appreciate your support; it helps keep this show going! Assess the Employee Experience Upon Starting Your New Role. Hire and Staff for the Intersection of High-touch and High-tech.

Employee Experience 143

Employee Experience Loyalty Programs Chief Customer Officer Loyalty 143

BirdEye

MARCH 17, 2023

Finding unique methods for reducing costs and maximizing revenue. Benefits of a small business consultant Why must anyone hire a small business consultant? For a small business especially, hiring a small business consultant is an additional expense. Developing reports and performance analytics for management review.

Consulting 98

Consulting Social Media Financial Strategy 98

Kustomer

FEBRUARY 18, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by John Timmerman to talk about operationalizing the customer experience. Listen to the podcast below to find out how you too can transform your customer experience through operationalization.

Customer Journeys 59

Customer Journeys Hotels Training Customer Experience 59

Kustomer

OCTOBER 15, 2020

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Brad Birnbaum , Lauren Pragoff , and Matt Dixon in a virtual summit to discuss developing customer loyalty through achieving effortless customer experiences. Effective Communication with Asynchronous Messaging.

Self Service 52

Self Service Management How To Omni-Channel 52

Integrity Solutions

SEPTEMBER 28, 2023

It’s never been more important to understand your customers and what they value. When you add real value through problem solving, asking questions and continually presenting new ideas and insights, your customers will view you as a trusted advisor and partner, not just a vendor. In the banking sector this is especially apparent.

Customer Service Training 110

Customer Service Training Training Customer Service Contact Center 110

Magellan Solutions

SEPTEMBER 8, 2021

Human resource chores can take a long time, especially if your staff is growing or if you are an SME. That is to say, your HR responsibilities increase in direct proportion to the size of your employees and company. . The reason for this is that it is much easier to market your business when things are slow.

Healthcare 52

Healthcare Call Center Resources Case Study 52