podcasts cx-talk-triggers-with-jay-baer 
Customer Bliss
APRIL 23, 2021
Global Gurus’ list for World’s Top 30 Customer Service Professionals for 2021 came out recently, and I wanted to use it as an opportunity to highlight some of my friends and colleagues who are not only on the list, but who have shared their wisdom on my podcast. (And, Chip explained it in this way: “I want to talk about trust.
Customer Bliss
AUGUST 8, 2019
So if you’re heading on vacation soon or relaxing as business slows down a bit, here are a few book suggestions for you to uplevel your own CX skills and that of your team. The authors of the following books have also been guests on my podcast, The Chief Customer Officer Human Duct Tape Show.
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Customer Bliss
OCTOBER 11, 2018
In this interview, Jay also shares examples from 3 companies (B2C and B2B) who’ve successfully operationalized talk triggers that keep their businesses booming and customers talking. The employment of these triggers means these companies don’t have to rely on paid advertising to grow and reach new customers.
GetFeedback
JULY 19, 2019
When it comes to customer experience (CX) , I can think of many, many things we all know to be true. . Some are calling CX the new marketing, others are calling it the new brand. 4: exceeding expectations equals great CX. We can all agree customers expect more of us than ever. We all feel it. How do we begin?
Qualtrics
AUGUST 21, 2019
Where do you start with Jay Baer? When it comes to CX , few people live and breathe it quite like Jay, and he’s not shy in sharing his views whether it’s in printed form or through his Talk Triggers show on YouTube or hosting the award-winning podcast, Social Pros. 7th-generation entrepreneur?
Qualtrics
JUNE 6, 2019
Follow Gary for his business podcasts. ( @garyvee ). Jay Baer – Baer is a keynote speaker, emcee, consultant, and the founder of the digital marketing consultancy Convince and Convert. Follow Jay for best practices in merging customer experience (CX) and BX. ( @jaybaer ).
GetFeedback
JULY 19, 2019
Customer experience (CX) remains one of the most profuse opportunities for your business to stand out. In less than a year, companies will be competing on their ability to deliver on CX. Yes, your customers are talking about your business in more places today and in greater number than you realize. Neutral feedback.
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