GetFeedback

JULY 19, 2019

When it comes to customer experience (CX) , I can think of many, many things we all know to be true. . Some are calling CX the new marketing, others are calling it the new brand. Ask any customer experience expert, and they will tell you to evaluate and improve customer journeys, not touchpoints. We all feel it.

ROI 309

ROI How To Touchpoint Hotels 309

ShepHyken

DECEMBER 21, 2020

GISuser) If you don’t have a well-planned customer service strategy, you are highly likely to lose business. Learn 4 Tips From Leading Brand Stitch Fix to Build a Program to Improve Your Customer Experience by Ellen Christenberry. This time it’s Stich Fix, showing us four ways we can improve the customer experience.

Customer Service 153

Customer Service Airlines Tips Customer Service Strategies 153

Storyminers

JULY 6, 2020

This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

C3Centricity

AUGUST 17, 2020

Denyse Drummond-Dunn · What a customer first strategy means today. Subscribe on Apple Podcasts to get new episodes as they become available.”. But with people having changed their purchasing habits and perspectives due to lockdown, this seems the perfect time to reconsider your customer-first strategy. Never miss an episode.

Strategy 158

Strategy Customer Centricity Social Media Analysis 158