West Monroe

MARCH 14, 2024

In the constantly changing business world, where volatility and unpredictability have become the norm rather than the exception, achieving tangible financial results has never been more challenging. In today's market, the allure of new technologies, especially generative AI, can sometimes distract from the real goal: creating value.

Data 40

Data ROI Banking Financial 40

NobelBiz

APRIL 18, 2023

In this article, we will explore proven strategies and techniques to help you unlock the full potential of your team and achieve stellar performance. Today, hyper efficiency is no longer a luxury but a necessity for call centers looking to thrive and outperform their competition. Look no further!

Contact Center 52

Contact Center Call Center Management Gamification 52

West Monroe

JANUARY 23, 2022

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.

Transportation 40

Transportation Telecommunications Analytics Wireless 40

Currency Alliance

APRIL 10, 2021

Certainly that’s the case if the outcome will be greater ROI from the department, and an increase in my brand’s NPS score. The loans are underwritten by the enterprise value – which is a multiple of EBITDA. It’s not unusual for the very best programs to comprise 15%-30% of a business’s enterprise value.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52

Currency Alliance

FEBRUARY 10, 2021

This person would not be suffering from cognitive entrenchment and would revisit every opportunity to create more value. Since most loyalty programs still embrace ‘best practices’ from the last century, a huge amount of value is being left on the table. The loans are underwritten by the enterprise value – which is a multiple of EBITDA.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52

RapportBoost

DECEMBER 10, 2018

So, we hope to inspire amazing, thoughtful conversations today that will create actionable insights for you. I would like to start introducing our speakers for today’s webinar. Did you miss this Customer Experience Update Webinar from the end of November? No worries! Here’s the archived version. Thanks again Talkdesk.

Contact Center 40

Contact Center Customer Centricity Omni-Channel Chatbots 40